Course Duration: 5.0 hours
NASBA CPE credits: 3
PMI/PDU Credits: 5

Have you worked in this organization? You don't explain what you're doing because they'll steal your ideas. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations and want to make some changes become a facilitative leader in your company. By utilizing facilitative techniques, you can change attitudes and create a more cohesive, supportive decision-making structure.

This course starts by identifying the differences between group facilitators and facilitative leaders. You will learn techniques to empower others to communicate and share knowledge freely. You'll learn strategies to get group members to take a personal interest in a project's success. You will learn to use developmental facilitation techniques to improve your own day-to-day business and personal interactions. You will wrap up this course identifying ways to create support systems to promote facilitative leadership in others.

The Concept of Facilitative Leadership

* Recognize the benefits of facilitative leadership.
* Differentiate between facilitative leaders and facilitators.
* Identify ways of sharing information to empower people to become facilitative leaders.
* Differentiate between basic and developmental facilitation.
* Differentiate between basic and developmental facilitation agreements.

Communication Components of Facilitative Leadership

* Recognize the importance of cultivating communication skills to achieve facilitative leadership.
* Identify the characteristics of relevant information.
* Identify the elements of free and informed choice.
* Identify ways to achieve internal commitment.
* Identify effective coaching and feedback techniques that will support sharing information, making free and informed choices, and gaining internal commitment.

Support Systems within Facilitative Leadership

* Recognize the benefit of facilitative leadership support systems.
* Match tasks to effective rewards.
* Identify ways to keep the facilitation process alive and moving forward in your organization.
* Identify ways to empower others in your organization to become facilitative leaders.

Developmental Facilitation Case Studies

* Recognize the value of developmental facilitation.
* Identify the ways a facilitator can influence a groups behavior.
* Identify the ways a group manager can promote the group’ s goals.
* Identify the ways a group member can promote the group’ s goals.
* Identify the ways group manager and group members promote the group’ s goals.

Job Aids:
* Facilitative Leadership Effectiveness Model
* How to Process Emotions