Certificate Award in Quality Management
CSUDH offers Certificate Awards for students who complete three graduate level courses from the MSQA program and the appropriate capstone course. The student may take these courses through "open university" thus need not be enrolled in the MSQA program. Each student who satisfactorily completes a non-credit capstone course and the associated three graduate level credit courses from the MSQA program will be provided with a Certificate Award.

Courses (QAS course descriptions here)
QAS 511 Quality Function Management and TQM (3cr.)
QAS 518 Quality Project Management and Productivity (3cr.)
QAS 527 Quality Measurement (3cr.) or QAS 526 Supplier Quality
NBQA 701 Certified Quality Management
Note: QAS 520 may be used as a substitute for QAS 526 or QAS 527

NBQA 701 Certified Quality Management/Organizational Excellence Exam Preparation Capstone
Course Description:
The course provides the student with a nine week in-depth overview of the American
Society for Quality (ASQ) Body of Knowledge surrounding the profession of Quality Manager.
It is designed to address each aspect in the detail needed to refresh the memory of the
Quality Manager aspiring to achieve certification. This is ultimately achieved by taking
and successfully passing an exam offered by ASQ twice annually. . The course is offered in cooperation with the Los Angeles Section 0700 can help you prepare for the ASQ Certification. This certification is a recognized professional accomplishment bound to enhance your career and personal marketability. Sample questions for applications and principles will be of a similar format as they appear on the ASQ examination.

Course Objectives:
1. Present comprehensive studies of the key elements of Quality
Management and relate these tools to the role of the Quality Manager.
2. Present a comprehensive overview of the requirements for effective management of the Quality Assurance Function including its role in supporting the organization's productivity control and improvement efforts. Provide the student with an understanding of key methods of Quality.
3. Prepare the student to pass the semi-annual ASQ Certified Quality Managers Examination.
4. Provide a capstone course in Quality Management to compliment three other Quality Management courses presented in the Master of Science, Quality Assurance course at CSUDH.
This culminates in a certificate of achievement in the field of Quality Management.

Course Schedule
NBQA 701 is scheduled upon request. Please contact Milton Krivokuca at mkrivokuca@csudh.edu if you would like to take the course.

Further information may be obtained by contacting the University by telephone or e-mail.

Telephone: 1-310-243-3880 (MSQA office)
email: msqa@csudh.edu