MyCSUDH FAQ for Students
- Who do I contact if I forget my login information?
- What happened to the online Class Schedule Addendum?
- What is the Class Number?
- What is a Combination Class?
- What are Permission Numbers or PNs?
- What are Late Registration Permission Numbers or LRPNs?
- What is a multi-component class?
- Why does the printed University Catalog and other documents list developmental classes differently then they are displayed in Student Center and in the printed class schedule?
- How do students add classes once the term begins?
- Will students receive any type of training before they register for the first time?
- I've been told I have to clear my Internet browser's cache. What does that mean, and how do I do that?
- Student Financials FAQ
- Financial Aid FAQ
User support is provided through the IT Help Desk. Submit a request for help online at IT HelpWeb or call extension 2500 (310.243.2500).
There will still be a Class Schedule Addendum for modifications to the narrative portion of the class schedule. However, changes to the course offerings list such as adds, room changes, cancellations, and other class modifications will not be included. In the Student Center of PeopleSoft, the class schedule is dynamic. Any modifications will be posted to the class section in the Notes section. Examples:
The 5-digit number that identifies the class section is known as the Class Number (CN). The first digit represents the term in which the class is offered:
|Class Number||1xxxx =||Winter|
A Combination Class is a class that is taught by the same instructor on the same dates, times, and location as one or more other class sections. In the printed schedule, classes like these will have COMB printed under the class title along with the classes that are combined together. Example:
|41955||LBR||495||05||Special Topics||3.0||SEM||T||# 7:00-9:45 PM||SCC||601||P Kalayjian||63|
|Literature, Class and Work|
|COMB IDS 330, LBR 495|
In PeopleSoft, Permission Numbers are used:
- When a class requires department consent. In this case, students will be required to go to the department of that particular class to get approval to enroll in that class. Approval or consent is shown by the department giving the student a Permission Number or PN. This number can then be used in addition to the class number to register for the class. Permission Numbers can only be used once and expire when the regular registration period ends. Students should still be required to meet the class requisites prior to granting a PN.
- When a class is set to check for pre-requisites electronically and the student has not met the pre-requisite(s). The student will be required to go to the department of that particular class to get approval to enroll in that class, either by showing proof that the pre-requisite(s) was taken elsewhere or that the pre-requisite was met by some other means. Approval for meeting the pre-requisite(s) is shown by the department giving the student a Permission Number or PN. As above, the PN can then be used in addition to the class number to register for the class; it can only be used once and expires when the regular registration period ends. PNs also override class consent restrictions and all requisites. Therefore, departments are responsible for carefully monitoring the distribution of PNs to students. Distribution of PNs for each class section will be based on the enrollment limits set for each section. Departments can request additional PNs for a class through Admissions & Records.
Late Registration Permission Numbers or LRPNs are numbers given by instructors to students to enroll in a class during the late registration period. LRPNs can only be used once and expire at the end of the late registration period. Unlike Permission Numbers, the LRPNs override class requisites, enrollment limits, and consent requirements, so instructors must monitor these closely before distributing LRPNs to students. Instructors will have access to view their LRPNs online.
A course that is taught in more than one mode of instruction (lecture/lab or seminar/activity for example) is known as multi-component courses. When the components of the course are scheduled, they are scheduled separately and share the same course number. To help students identify which component is which, the printed class schedule includes a column that designates which component the class section represents. All components of a multi-component course must be taken concurrently because they are co-requisites of each other.
Example of a multi-component, lecture/activity course:
In PeopleSoft, the system does not recognize leading zeroes in a course number as real numbers. Therefore, it does not display the leading zeroes when a course number begins with zeroes.
Examples: In the printed University Catalog, ENG 088, ENG 099, MAT 003, MAT 009, MAT 010L, MAT 013, MAT 014, MAT 015 and MAT 016 are the same courses as ENG 88, ENG 99, MAT 3, MAT 9, MAT 10L, MAT 13, MAT 14, MAT 15, and MAT 16 respectively in the printed class schedule and in Student Center.
Students are directed to MyCSUDH for all services. Once they log in, they should be directed to the Student Center to add classes, drop classes, search for classes and view their schedule.
We will provide training to new students at New Student Orientation. All other students will need to refer to the instructions in the Class Schedule or contact the Registration helpline for assistance.
Will students be
able to pay online in Peoplesoft?
Students will be able to pay their bills online through MyCSUDH by credit card or e-check.
Are fees assessed immediately?
Student fees are calculated after a student adds or drops classes when the student or a DH staff member accesses the students account. For accounts that are not accessed on the day of registration, the student fees are calculated in batch at night to speed access to the correct account information in subsequent inquiries.
Can I pay before I register for classes?
CSUDH requires payment only after you register for classes.
What type of payments do you accept?
We accept cash, personal checks, cashier’s checks and money orders. We also accept MasterCard, VISA, and Discover Card for payments.
Where do I go to purchase my parking Permit?
Parking permits are sold at the Cashier’s Office located in WH270 or at MyCSUDH.
Where is the
Cashier’s office located and what are the telephone numbers and fax number?
The Cashier's Office is located in WH270, telephone (310) 243-3812, fax (310) 516-4432.
How long will it take to clear a Financial Hold?
Financial Holds are cleared the day after we receive payment.
If I change my mind after I register, will my classes automatically be dropped?
No, students are not automatically dropped from classes. It is the student’s responsibility to drop classes.
Will I owe Financial Aid money if I drop after I receive the aid?
Yes, you may owe back Financial Aid money. Contact the Financial Aid Office regarding amounts owed.
When and how will my financial aid be disbursed?
All checks are mailed to your current mailing address. The first checks for the fall semester are usually mailed just before the semester begins. Any subsequent disbursements are mailed on Mondays and Thursdays.
I have not received my financial Aid Check.
You will need to come in and complete a stop payment form in the Student Financial office. It usually takes 2-3 days to reissue a check.
My job paid for my tuition. Who will get the refund?
A refund can only be issued in the name of the company or organization that paid the fees.
In the past the Financial Aid Office was able to change home address and phone number information. Is that still the case?
No. The Financial Aid Office is not able to change address and phone information. Any student who is or ever has been employed by the university, including those who were/are Student Assistants or earned Federal Work Study, are directed to Human Resources for these changes. Students who are not employed are directed to the Registrar’s Office.
When inquiring about Departmental Scholarships, who should be contacted?
Inquiries can still be made to the Director of Financial Aid as well as the Scholarship Coordinator.