Browser Check

Before logging in, it is highly recommended that you perform a browser check to see if your computer is properly configured to use the Blackboard Learning System.

To avoid the issues with IE 8 it is suggested to use Mozilla Firefox or change to the “compatibility mode” in IE8.

Issues with Internet Explorer 8 and Blackboard

Using Internet Explorer 8 with Blackboard will cause problems for students when attempting to access a number of web sites, including Blackboard. Reported IE 8 issues with Blackboard include:

• Attempting to submit tests or use the file upload feature
• Slower loading of pages
• Shrinking data fields and buttons
• Error messages prompting for a valid file type when uploading an Assignment

Troubleshooting Java Issues in Blackboard

Java is a software platform that, like Flash, runs within a web browser to display certain content and run certain web applications. Blackboard uses Java for some of its functionality. more

Plugins

It is sometimes necessary to download a plugin or viewer to read documents when they are posted using software that you do not have.

Microsoft Office Viewers - View and print Word documents, Excel spreadsheets, and PowerPoint presentations.

Adobe Acrobat Reader - View and print PDF Documents

Adobe Flash Player - Flash Player is a cross-platform browser plug-in that delivers breakthrough Web experiences to over 99% of Internet users.

Adobe Shockwaver Player - Shockwave player provides access to some of the best the Web has to offer - including interactive product demonstrations, and online learning applications.

Quicktime Player - Play many different audio and video formats including QuickTime movies

Windows Media Player - Play audio and video including Windows Media

Real Player - Play streaming audio and video including RealAudio and RealVideo

Real Player (Mac OS) - Play streaming audio and video including RealAudio and RealVideo