Location: Welch Hall, 2nd Floor, B-270
Office Hours: Monday-Friday 8:00 a.m. to 5:00 p.m.
Telephone: (310) 243-3780
Fax: (310) 516-4064
Among the services provided are:
Student and Federal Perkins Student Loan Collections
Student Account Research and Payment History
We will assist with debt management, deferments, cancellations, and special repayment agreements. We work with ECSI, our billing service, collection agencies, Los Angeles District Attorney's Bad Check Program and credit bureaus.
NOTE: If you have received a Past Due Notice concerning your account, please contact one of our Collection Specialist for assistance.
If your account becomes significantly past due it may be assigned to a collection agency. The University will make every effort to contact you before this occurs. However, the University is only able to contact students that have current contact information, i.e. address and phone number. If your account is assigned to a collection agency, please be aware that you, the student, will be responsible for paying for the cost of collection, which may include collection fees assessed by the agency as well as the cost of litigation if necessary.
If your account has been assigned to a collection agency, please contact the agency directly by using the appropriate links on this webpage.
- ECSI (Perkins Loans)
- Windham Professionals
- NCO Financial Systems
- Williams and Fudge
- Account Control Technologies
- Enterprise Recovery Systems
- LA District Attorney
- CASDRAP - Student Debt
- Frequently Asked Questions (FAQs)
Kathy Elkins, Assistant Manager, Student Financial Services, (310) 243-3440
Joe Medina, Collections Specialist (Last Names A-L), (310) 243-3136
Lorna Johnson, Collections Specialist (Last Names M-Z), (310) 243-2418
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