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External Applicant FAQs
See also:
Where do I go to apply for
positions?
You can access the CSUDH employment
application from any computer that has access to the Internet.
Visit
www.csudh.edu/employment or the CSUDH home page (www.csudh.edu) and click on “Employment.”
What if I do not have a
computer at home?
Many places have computers
available to the public, including public libraries and community
employment service offices. The Human Resources Office has a kiosk room
in Welch Hall C-495 available for use during regular business hours.
When I try to access the job
page, I get an error message, and l am not allowed to see the page. What can I do?
First, we recommend
that you access the job site using Internet Explorer. Second, try
closing your web browser and then opening it again.
Upon re-opening your browser, please
delete your temporary internet files and cookies. To do this on your
browser’s toolbar click “Tools” then “Internet Options”. In the
“Temporary Internet Files” section, click “Delete Cookies” and also
“Delete Files”. After you have completed these tasks, you should be able
to access the job site. Finally, if you still cannot access the job
site, you should contact your systems administrator or Internet service
provider. They may have a firewall installed that is preventing you from
viewing our page.
Does it matter what
browser I use to acquire access to apply for positions?
Use the Internet Explorer browser with
all updates and fixes applied. Depending on the operating system that
you are using, PeopleSoft will work with versions of Netscape and
Mozilla Firefox as well. Tip: Do not use the Internet Explorer’s forward and back
browser buttons since they do not function within the job site and you
will lose data you have entered. Please use the job site’s navigational
links to move between pages.
What is my User ID and password?
If you are a new
applicant, welcome! We suggest that you register (create a user
name and password) and complete your profile now. You can register by
clicking on the "Register Now" hyperlink in the Login box. You may
search our job postings without registering, but you will be required to
register before you can apply for a position.
If you are a
registered applicant, you may return to our web site and log in to enter
or edit your profile information, change your preferences and searches,
or apply for new jobs.
User names and
passwords are case sensitive. Please keep a record of this
information for future use.
I have forgotten my User Name. What should I do?
If you have
forgotten your user name, click the Login Help hyperlink in the Login
box. In the “Forgot your User Name?” box, enter your email address.
Click the Find User Name button. The system will provide you with your
user name.
I know my User Name, but I have
forgotten my password. What should I do?
If you have forgotten your password,
click the Login Help hyperlink in the Login box. In the “Forgot your
Password?” box, enter your user name. Click the Get New Password
button. The system will provide you with a new password.
I have forgotten my User Name
and password. What should I do?
You will need to re-register by
clicking on the Register Now hyperlink in the Login box.
What if I do not have an email address?
You may obtain a free email account
through various sources, such as
Yahoo or
Hotmail.
How can I view more information about one of the
job titles listed?
Click on the job
title hyperlink for a full description of the position. If you want to
apply for that job, just click the “Apply Now” button on the posting.
How often is the job vacancy information updated?
Job vacancy information on the web is updated daily. Please note that
the availability of each position is subject to change at any time.
Can I apply with a
résumé or cover letter?
If you wish to attach any documents to your application, you must attach
them as one document or Zip file. Attachments should be in Word (.doc)
or Portable Document Format (.pdf) format. We recommend that each
attachment contain your name and the recruitment number of the job for
which you are applying. Human Resources cannot accept hard copy
information.
- To attach multiple documents in one zip file, navigate on your
computer to the folder where those documents are stored. While
holding down the Shift key, left-click on each of the files that you
wish to include. Depending on your computer’s setup, follow one of
these options:
- While still holding the Shift key, right-click then select “Add
to Zip file” from the menu. Enter a name for the zipped file.
Click “Add.”
- While still holding the Shift key, right-click, then select
"Send to." Select "Compressed (Zipped) file."
- When applying for the position, select the Zipped file to upload.
I applied for a
position. How do I check the status of the job?
If you provided an email account in your profile, you should have
received an email to confirm your application has been received. If you
are selected for an interview, you will be contacted by the search
committee in charge of the hiring process for that particular position.
How do I view my
application online?
You may view the applications you have
submitted by logging in and clicking on the "Applications" hyperlink in
the "My Career Tools" box.
When will my references be checked?
Departments can choose to check applicants’ references at any time, but
they are generally checked only after the interview process.
How long after I apply
might I be called for an interview?
The time varies depending on the department conducting the search;
however, for staff positions it usually takes two to four weeks after
the closing date on the job to conduct interviews and reach a hiring
decision. The department conducting the search will notify applicants
directly when they decide to interview.
Do I need to submit a
separate application for each position that I would like to apply for?
Yes, a separate application needs to be submitted for each individual
position for which you wish to apply. You must answer all of the
application questions before submitting for each application.
Will you consider my
application for other positions that are available at CSU, Dominguez
Hills?
No. You will only be considered for the position(s) for which you
submit an application. If you would like to be considered for
other available positions, you will need to submit your application for
each position.
Does CSU, Dominguez
Hills accept paper applications?
All applications and application attachments for staff positions must be
submitted through our online recruitment process. No exceptions are
allowed. If you have an issue with submitting attachments for faculty
positions, please contact Academic Affairs Personnel Services
(310-243-3766).
What happens to my
application/résumés in the old system (www.csudhjobs.com)?
Those applications will remain in the old system. You will continue to
be eligible for any positions you have applied for. If you have applied
to any pool positions, those applications will expire six months from
the time you have applied. You will need to reapply for those pool
positions in the new employment system (www.csudh.edu/employment).
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