A Jeanne Site
California State University, Dominguez Hills
University of Wisconsin, Parkside
Latest update: March 20, 2000
Curran or
Takata.
Most professionals are already on more mailing lists, and have more correspondence than they can keep up with. None of us were too happy with this state of affairs. I saw the problem at about 10:00 on Sunday night. Downloaded the messages, since I run an ASC listserv, thinking that someone had somehow misused my own listsev. I decided to deal with it Monday. Monday morning I had 156 e-mails, most of them the new listserv (turned out they hadn't got to mine), and most of them angry, with my poor students' e-mails sandwiched in between.
I read one. It purported to tell me how to unsubscribe.
From: Jack ReedHello all. Since this list was created this evening we've all been getting the usual requests to unsubscribe. To do this just send e-mail to the address asc41-unsubscribe@onelist.com from the e-mail address that you are getting this at. DO NOT REPLY and say 'remove me' or 'unsubscribe' as that simply lets everyone know you want off the list without actually acccomplishing anything.
Once again, to remove yourself just send e-mail to:
asc41-unsubscribe@onelist.com
and it should be done.
Notice the "we" in the first sentence. That led me, at least, to jump to the conclusion that this Jack Reed was responsible for this list. Especially since his e-mail address was at a university, so we assumed he was one of us.
Then came this one. Having seen this kind of e-mail rage before, I started to giggle. It was a lot like the cat scan site with "what people are saying."
Dear Jack Reed,
Please tell me who you are, how you got my email address, and who gave you the idea that it would be OK with me to put me on this list -- a list which, by the way, was so incompetently or rudely put together that everyone gets everyone else's request to unsubscribe, a form of rudeness on top of rudeness. So please, I really do want to know how you got my email. If it was from the American Society of Criminology, I need to know that. If it was some other organization, I need to know that too.
Sincerely,
Professor Outraged
University of Big State
Then came this one, which I couldn't figure out, because it sounded like an ASC staff memo, but the e-mail address didn't seem to be right. It was a university site.
Dear Mr. Outraged, While I am not an elected representative of the American Society of Criminology (ASC), I apologize for this inconvience of massive e-mail. ASC is an organization that wishes to maintain the highest levels of integrity in its public image. I am certain that this barrage of massive e-mailing will end as soon as possible. If you wish to focus on a responsible party, it is the "List-Master" (likely a student employee) and not the American Society of Criminology.
Then I opened this one, laughed out loud, and knew that I had to put this up for you.
While not endorsing his language, I quite agree with the sentiments expressed by Professor Outrage below - logging on to find over two dozen e-mails from a list that I did not ask to join in the first place is utterly unacceptable. There will be many more complaints before today is out, no doubt, as ASC members log on after the weekend to discover themselves deluged with e-mails from this list (he writes, adding one more message to the bunch - please accept my apologies).I am quite happy to receive occasional mailings from the ASC in the post and, as I gave them my e-mail address on my membership form, by e-mail, too. However, to open me up to a mailing list from which I can receive messages from every member of the ASC without my knowledge (and a list put together in such a way that unsubscribing instructions are hidden away in the first e-mail) is both inept and stupid. And when, at the bottom of the e-mail you find this message:
SPECIAL NOTE FROM ONElist: Because ONElist values your privacy, it is a violation of our service rules for moderators to add subscribers to a group against their wishes. If you feel this has happened, please notify us at abuse@onelist.com... you realise that whoever set this list up has broken the rules of the listserv they've used as well. Who *is* responsible for this farce?
I'd encourage all those annoyed by this to:
- write to the ASC and complain;
- write to abuse@onelist.com and complain.
The "highest levels of integrity" which someone spoke of in a previous reply to this list don't stand a chance with this kind of mistake.
Copy of e-mail from: Professor Outrage
Take me off this f***ing list and anything connected to it!!!! How dare you sign me up, put me in a position to get dozens of emails I do not want and then tell ME how to "unsubscribe"!
But wait. A criminologist sleuth has gone out to discover the mystery!
The person most directly responsible for this listserv is eeh72@hotmail.com. His name is Eric (probably Hamilton, perhaps Hendrickson) and lives in Canal Winchester, OH, USA. He is 27,and his interests are (and I quote) "Games, Porno, FTP Sites, Warez Sites, Volleyball, Table Tennis, Soccer, Fencing, Cycling, Basketball" according to his ICQ profile (#2746518)
Eric also has a penchant for uploading risque pictures of Patricia Ford for some reason:
"eeh72's Community Page (http://community.webshots.com/user?eeh72) User Information:
Hey Ernie Check Out this pictures I know you will like
Personal Email: eeh72@hotmail.com
Personal Website: http://www.geocities.com/MadisonAvenue/Newsstand/5187/ "I would suggest sending your criticisms straight to this person, avoiding the listserv completely. I'm pretty sure that he does not know the chaos that is about to ensue as soon as the majority of the members in the U.S. check their e-mail in the morning. I would hate to be answering the phones at the ASC offices tomorrow. Additionally, I have received no reply from the abuse@onelist.com contact, nor do I expect one. All in all, this should make for an excellent topic of conversation in San Francisco, and I imagine Eric will be having a very bad morning at work.
Gracious me. Even offers the e-mail address! Notice I didn't link the sites. Suggest you stay away from them unless you're looking for more of this insanity. I'd sure hate to be poor Eric, if he's innocent. Might hate to be him even if he's guilty.
Well, maybe sleuthing criminologists are a tad criminal themselves, what with aliases and temporary accounts and whatever:
Is this an official ASC list group? Isn't it suspicious that the first email didn't mention anyone's name or institutional affiliation. The Moderator of this purported ASC list didn't even use his name, not even his first name. Thanks to the detective work of Jimmy Smitts (whoever you are with your temporary hotmail account and alias) we've come to the conclusion his name is Eric and he likes porn.
If this is an official ASC project (which I hope it isn't), I'm not happy with it, and not because of the 200 email messages I have in my inbox but because of the advertising attached to each email. I belong to several list groups and none of them have advertising attached to each email sent to its members. This advertising is especially problematic when the ASC is supposedly a non-profit, academic organization. Does this mean the ASC endorses these companies and/or products. I think the ASC (if it is actually associated with this debacle) should trash this listserv attempt and trash the current company they've gone with (Onelist?), who is probably responsible for this mix-up in the first place and try again, in six months or so, with a new company.
Professor
Department of Political SciencePS: I'm sorry to have added to the barrage of emails
Some of us remain polite even as we complain. But notice here that a new complaint is now raised. There's an unstated assumption that ASC did have something to do with the fiasco, but they chose a terrible business partner! I think I have even more concern that my mail is becoming an advertising market.
Note that all these e-mails are appearing on the list. You have to open them to get this good stuff. But by this time, as with cat scan, I was willing to open them, at least, randomly.
From: Still able to reason.
RE : "What do we do about it?"First, stop replying to the original message. These morons set the thing to do some sort of automatic group reply. It's not your fault, but if people keep replying, all of us will keep getting the messages... and we all know how irritating that is. I've removed through proper channels (follow the instructions at the end of the message, and compose a NEW MESSAGE to asc41-unsubscribe@onelist.com. After you do this, you will get ANOTHER message from them, to which you must reply in order to confirm your removal (yes, this is annoying). Even after you do this, you will continue to receive these group replies -- which is why it is important that no one directly replies to the original messages. (my apologies for adding yet ANOTHER piece of mail, but it seems to me that this is the best way to stop it).
And for the record, I'm with Outraged!
I liked this one. Shows the conflict. Practical. Here's what to do. Then reassures us it's not our fault. Calls them morons, making us feel more righteous. Then apologizes for becoming part of the deluge. And concludes by siding with Outraged. This is a negotiator.
Now, here are a couple of good examples of blaming the victim. Our e-mail really was clogged. This is one of the worst tie-ups with a legtimate group I've seen. We were frustrated; and John Wayne did not ride to our rescue. We were normless. Most of us had mothers who taught us better manners. Jack Reed started out by giving us directions in a tone that led us to turn on him as being in charge. Now the enforcers tell us to behave and follow directions.
I agree that all these emails are annoying, but if people would just follow the simple rule of unsubscribing to: asc41-unsubscribe@onelist.com instead of just hitting the reply button then we would not have to read this barrage of emails!!!Please...unsubscribe correctly!!!
The appropriate place to respond to unsubscribe, as the original email noted is
asc41-unsubscribe@onelist.com
Stop replying to misdirected unsubscribe messages. What is causing the mail spam is people's inability to follow directions.
Stop getting mad: read and follow instructions.
Structurally violent, by seeing the solution in the fairly natural responses of a group with no immediate leadership, but polite about it. Consider that whoever set the program up to send every unsubscribe back to the list was e-mailing our addresses all over the place. That was structural violence. We could have escaped it by non-violent responses, but that would have taken some planning.
Then Susan forwarded one that she had read:
Someone should set up a special session at the next annual meeting of the ASC to discuss the "CRIME" of putting a bunch of academics on an unwanted email account and the SOCIETAL REACTION to that crime. Maybe the moderator of the session could be the guy who set this whole thing up. Which criminological theory best explains the crime and which best explains the ASC membership response to the crime?Now that's a teacher! Shall we consider this our mid-term?
The e-company that brought you all this
ONElist The culprit e-company that allowed all this to happen by enjoying its freedom!!!
Now I'd like you to re-consider what you think of the Web as that wonderful old West, of freedom's fame. When Lessig says the Web is eminently governable and controllable, perhaps this story will help you understand what he means. The academics weren't in control. But if you wanted their e-mail addresses for illicit or unethical purposes, welcome to them. There they were. Over and over and over again. The Wild West wasn't tame, controllable, free in the sense of justice and freedom for all. Let's be clear about that.
Let's also be clear about the control that was here. Someone obtained access to our e-mail. Someone programmed the unsubscribe to repeat itself and to go out to the whole list. Part of this is true of many listservs. To unsubscribe you must inform a different address. That's programming, code. Why couldn't the code be made simpler. Especially when novices are to be included. James Reed later wrote to jeanne that he was just trying to give technical help. Makes sense. Lots of people on that list had never unsubscribed. Hence, Prof. Outraged's response of "how dare you." Code controls. Access type and type of use controls. How easy to use the code to control.
Hope this makes Lessig more readable. jeanne