Global Supply Chain Logistics

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Track 1: “Meet the Industry Experts”
Module I: Global Logistics; Trade & Transportation; Opportunities
Module II: Cargo Movement & Ancillary Services

The Program
This program will offer a broad overview of the Trade & Transportation – “Global Logistics” field. Each week, international leaders will provide “real world” training in international business and logistics operations ranging from import/export, bonded warehousing or trucking to international contracts, banking and legal transactions. Participants will be introduced to proper etiquette, documents, procedures, terms and viable career opportunities. Participants will also learn the “language” and “culture” of logistics providers and import/export transactions, and essential traits required of 21st Century Global Managers.

LOCATION
All classes are offered at California State University, Dominguez Hills in Carson. Grant Writing and Administration classes are convenient for people living and working in or near Los Angeles, Torrance, Long Beach, Carson, Compton, El Segundo, Palos Verdes, Manhattan Beach, Hermosa Beach, Redondo Beach, San Pedro, Hawthorne, Gardena, Lakewood, Paramount, Bellflower, Downey, Inglewood and other parts of the South Bay and Southern California.

What You Will Learn
Upon completion of this program participants will:
• Become familiar with basic international contract terms; nomenclature, terms of sale, international documentation, logistics procedures and regulations.
• Recognize players, roles and functions of firms and organizations in the global logistics “supply chain”.
• Understand how to select overseas agents, carriers, consolidators, port and airport services, logistics providers, international banks, lawyers, maritime insurance or bonded warehouse providers and additional ancillary services in the global supply chain.
• Be able to utilize government and non-government agencies, trade organizations, industry support services, additional resources and comply with industry regulations and compliance requirements.
• Learn the basic documentation, procedures and process of logistics/import/export cargo moves.
• Understand changes in ideology, economic trends in global business practice; learn industry etiquette and SOP’s.
• Develop global management skills; enhance scheduling, customer service, diversity and project management skills needed by owner/manager or employee of an export/import or logistics firm.

Who Should Attend?
Professionals cross-training their skills into international arenas (lawyers, bankers, insurance brokers, warehouse and trucking providers); manufactures expanding from domestic to international transactions and sales; individuals in career transition with transferable skills in project management, scheduling, customer service, problem solving, warehouse or general office administration

Required Courses
Overview of Global Logistics – Trade, Transport & Logistics Opportunities
Traits of Global Managers – 21st Century Career & Business Trends
Fundamentals of Import/Export & Logistics Procedures
Trade & Cargo Movement; Risk Management; Marine Insurance
Global Supply Chain; Meeting the Challenge: Resources & Opportunities
Freight Forwarding, Import/Export, Project Management
Ocean Freight, Port Activities/ Vessel Traffic Control/Public Security
Airport /Airfreight; Business & Career Opportunities & Transitions
International Banking /Finance; Letters of Credits; Start-Up Resources
Bonded Warehouse, Customs Exams, Import Compliance; Trucking
Global Logistics Management – Finale; Start-Up Resources

The program will provide “real world” training from firms and professionals conducting international business and logistics operations ranging from import/export, bonded warehousing or trucking to international contracts, banking and legal transactions.

Certificate Requirements
A certificate of completion will be awarded to those who finish both Modules I & II of Track 1 and 1 Module of Track 2 (3 modules total). The remaining II modules of Track 2 (workshops and discussion sessions) support business and career transitions. They are recommended, but not required for the Global Logistics Management Certificate Program.

The Courses
(Participants may sign-up for a certificate program, Modules or individual workshops)
Workshop 1: Overview of Global Logistics – Trade, Transportation & Logistics
Workshop 2: Traits of Global Managers – 21st Century Career & Business trends
Workshop 3: Fundamentals of Import/Export & Logistics Procedures
Workshop 4: Trade & Cargo Movement; Risk Management; Marine Insurance
Workshop 5: Global Supply Chain; Meeting the Challenge: Resources & Opportunities
Date: Feb 6 – 12th (all five Module 1 I Workshops)
Time: Wed 6-9:00 pm
Meetings: 5
Location: EE 1205
Fee: $275 (discounted fee for registering for all 5 workshops)
Reg Nos: 27895, 27986, 27897, 27898, 27899
Facilitator: Jennifer Frank

Individual Workshops
Track 1: “Meet the Industry Experts” Module I, Workshop 1: Overview of Global Logistics, Trade, Transport & Logistics:
Overview of “global logistics” and domestic “supply chain management” combined. Look at the big picture of trade (import/export) linked with transport (carriers/rates) and ancillary services, terms and documents. Explore the roles of freight forwarders & consolidators (NVOCC/OTI’s). Understand the players, terms & cargo flow.
Date: Feb 6
Time: Wed 6-9:00pm
Meetings: 1
Location: EE 1205
Fee: $80 (individual workshop fee)
Instructor: Jennifer Frank
Course No.: NBGL 101
Reg. No.: 27838

Module I, Workshop 2: Roles & Traits of Global Logistics Managers
“Who’s Who” in Int’l Trade & Global Logistics – Players, Relationships, Global Managers. Review in depth role of importers/exporters, forwarders, brokers, carriers, consolidators and various support services. Understand the service variations, job roles, global manager traits and special “culture” and niche markets. Discuss the flattening of the World and the skills needed to advance your professional career in the 21st Century.
Date: Feb 13
Time: Wed 6-9:00pm
Meetings: 1
Location: EE 1205
Fee: $80 (individual workshop fee)
Instructor: Jennifer Frank
Course No.: NBGL 102
Reg. No.: 27839

Module I, Workshop 3: Fundamentals of Import/Export & Logistics Procedures
Freight Forwarding/Shippers View; Documents, Procedures & InCo Terms
Date: Feb 20
Time: Wed 6-9:00pm
Meetings: 1
Location: EE 1205
Fee: $80 (individual workshop fee)
Instructor: Dick Croft
Course No.: NBGL 103
Reg. No.: 27840

Module I, Workshop 4: Trade & Cargo Movement; Risk Management; Marine Insurance
Explore the history, legal and practical components of legal issues that affect trade and cargo. Follow the global process through the eyes of insurance and risk management consultants.
Date: Feb 27
Time: Wed 6-9:00pm
Meetings: 1
Location: EE 1205
Fee: $80 (individual workshop fee)
Instructor(s): Cameron Roberts
Glenn Patton
Course No.: NBGL 104
Reg. No.: 27841

Module I, Workshop 5: Global Supply Chain; Meeting the Challenge: Resources & Opportunities.
Supply chain management business consultant addresses global changes and the “flattening world”.
Date: March 5
Time: Wed 6-9:00pm
Meetings: 1
Location: EE 1205
Fee: $80 (individual workshop fee)
Instructor: Nick Testa
Course No.: NBGL 105
Reg. No.: 27842

TRACK 1: - MODULE II: Cargo Movement & Ancillary Services
Workshop 1: Freight Forwarding, Import/Export Project Management
Workshop 2: Marine Exchange VTS: Ocean Freight, Port Activities; Vessel Traffic Services
Workshop 3: Bonded Warehousing, Customs Exams, Import Compliance; Trucking
Workshop 4: Airport/Airfreight; Business & Career Opportunities & Growth Areas
Workshop 5: International Banking/Finance; Letters of Credits
Workshop 6: Global Logistics; Finale; Global Management
Date: Mar 12- Apr 16 (all six Module II Workshops)
Time: Wed 6-9:00 pm
Meetings: 6
Location: Field Trips and EE Room 1205
Fee: $330 (for all 6 workshops)
Facilitator: Jennifer Frank

Individual Workshops
Module II, Workshop 1: Freight Forwarding, Import/Export Project Management
Follow a cargo move from start o finish; apply InCo terms, quotations, rate consolidations, industry and government regulations and requirements to a freight logistics project move.
Date: March 12
Time: Wed 6-9:00pm
Meetings: 1
Location: EE 1205
Fee: $80 (individual workshop fee)
Instructor: Juliet Kong
Course No.: NBGL 106
Reg. No.: TBA

Module II, Workshop 2: Marine Exchange- VTS: Ocean Freight, Port Activities; Vessel Traffic Control Services
Hear from Maritime Capt. about Port operations, security and vessel traffic control activities. Learn about current trends and careers.
Date: March 19
Time: Wed 6-9:00pm
Meetings: 1
Location: Marine Exchange, San Pedro FIELD TRIP OFF CAMPUS
Fee: $80 (individual workshop fee)
Instructor: Captain Manny Aschemeyer,
Course No.: NBGL 107
Reg. No.: TBA

Module II, Workshop 3: Importing, Bonded Warehousing & Customs Exams; Trucking
Tour a bonded warehouse. Discuss import, compliance & harbor trucking requirements.
Date: March 26
Time: Wed 6-9:00pm
Meetings: 1
Location: Price Transfer, Adonna Martin & Wayne McCarthy
Fee: $80 (individual workshop fee)
Instructor: TBA
Course No.: NBGL 108
Reg. No.: TBA

Module II, Workshop 4: Airport/Airfreight; Airport & Logistics Business & Career Opportunities
Follow an expert’s career encompassing many aspects of the global logistics chain. Roles discussed include air and ocean freight forwarding, customs brokerage, maritime transportation and airport business operations, including concessions. Learn about differences of private vs. public careers. Hear Business Services & Job Training specialist addresses industry growth opportunities.
Date: April 2
Time: Wed 6-9:00pm
Meetings: 1
Location: Field Trip – In-Flight Museum (TBC)
Fee: $80 (individual workshop fee)
Instructor: Karen Tozer,
Course No.: NBGL 109
Reg. No.: TBA

Module II, Workshop 5: International Banking/finance/ Letters of Credit
Expert advises in finance and international banking documentation & opportunities. Discuss financial/other resources to support growing or start-up exporters/importers/manufactures and logistics firms.
Date: April 9
Time: Wed 6-9:00pm
Meetings: 1
Location: EE 1205
Fee: $80 (individual workshop fee)
Instructor: TBA
Course No.: NBGL 110
Reg. No.: TBA
Module II, Workshop 6: Finale; Global Supply Chain; Global Managers
Discussion – Q&A, Industry Trends; Opportunities
Date: April 16
Time: Wed 6-9:00pm
Meetings: 1
Location: EE 1205
Fee: $80 (individual workshop fee)
Instructor: TBA
Course No.: NBGL 111
Reg. No.: 46075

Track 2: Global Management Development
Module I : Global Manager Career Enhancement
Module II: Advancement Techniques for Global Managers
Module III: Practical Industry Application – Discussion/Clinics

The Program
This program will help to develop skills and personality traits required of 21st Century Global Managers. The participant will learn the key components of diversity, global customer service, and project management skills specific to firms engaging in international business or logistics activities.

The program will also connect the participant with industry experts, to assess and further develop desired traits and skill sets used in global trade activities. It will help to support development of scheduling, tracking, tracing, problem solving and customer service or project management skills needed to move product around the worldwide.

The program will additionally support hiring authorities and job seekers to understand the unique “culture” and etiquette of the industry and to assess the qualities and skills of an individual suitable to logistics careers. Finally, it will direct and target business or job seekers towards appropriate firms and environments, enhance industry networking and provide a process for preparing marketing (or resume) material specific to achieve industry goals.

This program is offered in conjunction with the Global Logistics - “Meet the Industry Experts” Program and may be complemented by informational interviews/internships developed around key areas of interest. Track 2 Module I joins with Track 1 Modules I & II to complete a Global Logistics Management Certificate Program.

What You Will Learn
Upon completion of this program participants will:
• Become familiar with needed traits and qualities necessary to become a Global Manager.
• Develop global management skills; enhance scheduling, customer service, diversity and project management skills needed by owner/manager or employee of an export/import or logistics firms.
• Identify transferable skills suitable to expansion or career transition goals; refine and target goals in the industry.
• Create a personal business plan for networking; develop new relationships and industry contacts.
• Provide a network and roadmap to obtain leads, support and relationships in the field.
• Create marketing letters, functional resume and networking scripts to advance career and objectives.
• Identify an action plan for transitioning and focusing on either business and career development steps.
• Learn how to navigate the interview and negotiation process in the global market (either firm or job seeker).

Who Should Attend?
Professionals cross-training their skills into international arenas (lawyers, bankers, insurance brokers, warehouse and trucking providers) desiring to learn diversity and global management skills to work with the logistics and international field; firms hiring and training customer service and import/export staff requiring global manager skills; individuals in career transition with transferable skills in project management, scheduling, customer service, problem solving, warehouse or general office administration.

Required Courses
Global Manager Traits & Aspirations
Presentation Techniques for Trade & Global Logistics
Target Marketing For Trade & Logistics Opportunities
Effective Networking Techniques for Trade & Global Logistics
Project Development and Job Search Strategies for Trade & Global Logistics Careers
Identify Your Transferable Skills for Int’l Trade & Global Logistics
Negotiation Strategies & Recruiter Tips for Contracts & Hires
Project & Interview Preparation for New Global Managers
Certification Requirements
A certificate of completion will be awarded to those who finish the entire track and attend all workshops in both modules.

The Courses
(Participants may enroll in individual workshops, Modules or full certificate program.)
Track 2: Global Management Development Module I: Global Manager Career Enhancement Workshop 1 Global Manager Traits & Aspirations
Workshop 2 Presentation Techniques for Global Logistics/Trade
Workshop 3 Target Marketing For Trade/Logistics Opportunities
Workshop 4 Effective Networking Techniques for Trade/Global Logistics
Schedule
Date: Feb 11-Mar 10 or May 7-28
(all four Module 1 Workshops)
Time: Mon 6-9 pm or Wed 6-9 pm
Meetings: 4
Location: EE 1205 (workshops 4 & 6 in EE 1209)
Fee: $160 (for all 4 workshops)
Facilitator: Jennifer Frank

Individual Workshops
Track 2: Global Management Development
Module 1: Global Manager Career Enhancement

Module I, Workshop 1 Global Manager Traits & Aspirations.
Understand how the flattening of the World affects Global Managers. Identify needed traits for Global Managers in the 21st Century. Learn techniques to develop your personal plan and goal setting strategies for the international/global logistics industry and to target trade and global logistics projects. Date: Feb 11
Time: Mon 6- 9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 101
Reg. No.: 27900

Date: May 7
Time: Wed 6-9
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 101
Reg. No.: TBA

Module I, Workshop 2 Presentation Techniques for Trade/Global Logistics
An industry recruiter/international trade marketing manager provides techniques to personalize and repackage your skills, presentation, business plan or resume specific to new ventures and career directions in international trade and global logistics.
Date: Feb 25
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 102
Reg. No.: 27901

Date: May 14
Time: Wed 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 102
Reg. No.: TBA

Module I, Workshop 3 Target Marketing For Trade/Logistics Opportunities
Target your approach to international business and logistics industry projects or career opportunities. Identify networking, door opening and follow up approach specific to industry transitions. Develop a marketing plan for your new directions. Date: Mar 3
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 103
Reg. No.: 27902

Date: May 21
Time: Wed 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 103
Reg. No.: TBA

Module I, Workshop 4 Effective Networking Techniques for Trade & Global Logistics
Enhance your ability to develop new relationships & projects in the field or to generate informational interviews or meetings. Develop a “one-minute” and “25 sec” marketing pitch.
Date: Mar 10
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: TBA
Course No.: NBGM 104
Reg. No.: 27903

Date: May 28
Time: Wed 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: TBA
Course No.: NBGM 104
Reg. No.: TBA

TRACK 2: MODULE II: Advancement Techniques for Global Managers
Workshop 1 Project Development & Job Search Strategies for Trade & Global Logistics Careers
Workshop 2 Identify Transferable Traits & Skills for Trade & Global Logistics
Workshop 3 Negotiation Strategies & Recruiter Tips for Industry New Hires/Contracts
Workshop 4 Negotiation Strategies & Recruiter Tips for Contracts & Hires
Schedule
Date: Mar 17-Apr 14 (all four Module 4 Workshops)
Time: Mon 6-9 pm
Meetings: 4
Location: EE 1206
Fee: $160 (for all 4 workshops)
Facilitator: Jennifer Frank
Individual Workshops
Module II, Workshop 1 Project Development & Job Search Strategies for Trade & Global Logistics Careers
Identify critical relationships and roles between firms, job and project duties. Obtain insights on professional opportunities & transferable skills & global manager traits.
Date: Mar 17
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 105
Reg. No.: TBA

Module II, Workshop 2 Identify Transferable Traits & Skills for Trade & Global Logistics
Develops techniques to assess your experiences and identify new ways to package your presentation of skills to a new industry.
Date: Mar 31
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 106
Reg. No.: TBA

Module II, Workshop 3 Negotiation Strategies & Recruiter Tips for Contracts & Hires
Learn from an industry recruiter how to grow your salary, negotiate industry projects and develop your professional career in global logistics or international business. Identify how to develop global management skills.
Date: Apr 7
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 107
Reg. No.: TBA

Module II, Workshop 4 Project & Interview Preparation for New Global Managers
Prepare & Practice your approach to target marketing, negotiations & the interview process. Refine your aspirations & personal plan.
Date: Apr 14 Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 108
Reg. No.: TBA

TRACK 2: MODULE III: Practical Industry Application – Discussion/Clinics
Workshop 1 Global Manager Traits & Aspirations Refinement
Workshop 2 Repackage Your Presentation to Int’l Trade & Global Logistics
Workshop 3 Target Market Your Approach to Trade & Global Logistics Opportunities
Schedule
Date: Apr 21- May 5 (all three Module 3 Workshops)
Time: Mon 6-9 pm
Meetings: 3
Location: EE 1206
Fee: $120 (for all 3 workshops)
Facilitator: Jennifer Frank
Module III, Workshop 1 Global Manager Traits & Aspirations Refinement - Discussion/Clinic
Participate in group workshops. Create & obtain feedback on your personal plan and goal setting strategies for transitions in International Business, Trade & Global Logistics industry.
Date: Apr 21
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 109
Reg. No.: TBA

Module III, Workshop 2 Repackage Your Presentation for Trade & Global Logistics – Discussion - Clinic
Receive recruiter tips on techniques to develop a marketing pitch, business plan or functional resume targeted to the industry. Work with groups to obtain feedback on your presentation, follow-up and negotiation to industry firms.
Date: Apr 28
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 110
Reg. No.: TBA

Module III, Workshop 3 Target Marketing for Trade & Global Logistics Opportunities – Discussion-Clinic
Refine and practice your “one-minute” & “25 sec” marketing pitch. Learn techniques to develop specific cover letters, thank you notes & follow-up letters and to negotiate and close deals.
Date: May 5
Time: Mon 6-9 pm
Meetings: 1
Location: EE 1206
Fee: $55
Instructor: Jennifer Frank
Course No.: NBGM 111
Reg. No.: TBA

Instructor Profile
Jennifer Frank combines years of global logistics training and international travel, trade & transportation industry experience to provide a rare linkage between transportation logistics & training, career transition & consulting. She combines her skills in supporting business expansion through collaboration & training with skills assessment, career development & match-making. Ms. Frank taps on her extensive network of global logistics professionals to provide a diverse and rich educational experience for all participants.