Basics For Job - Phone Services

Welcome to California State University, Dominguez Hills. My name is Maria C. Garcia-Barajas and I am the Telephone Services Coordinator for the University. I would like to give you a brief overview of the services offered by our office. Please visit our website at your earliest opportunity: http://csudh.edu/infotech/Telephones/default.htm. When you visit this site, you will be able to get on-line voice mail and telephone tips. I also send a tip once a week via e-mail to the campus community.

You will be able to reach links to our on-line telephone directory, yellow and white pages. There you will also find a breakdown of the services offered and charges if applicable. As stated in the University Telephone Policy and Guidelines Presidential Memorandum 98-09,
“Telephone Services’ mission is to provide operation and maintenance of University voice and communications support of faculty, staff and students. The scope of the responsibility includes provision and maintenance of campus office telephones, courtesy telephones and directory, public telephones and emergency telephone callboxes. The department also prints and disseminates information on communications policies and procedures, equipment and usage.”

Please note that you should check with your department secretary before sending any orders for telephone additions, moves or changes. Also, your department secretary may have telephone and voice mail user guides that he/she can make available to you. When in doubt, call our office at x3800 and we’ll be happy to provide a copy for your convenience.
In addition, if you are experiencing any type of telephone problem, please call us at x3800 for immediate assistance. We also have a departmental email address available for questions and requests. Our e-mail address is: telephone@csudh.edu. Once again, welcome to California State University, Dominguez Hills! I look forward to working with you.