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CIO's Bits and Bytes

By Dr. Ron Bergmann, Acting Associate Vice President of Information Technology/CIO

Greetings and welcome back! As many of you know, we have been focusing on information security in a series of workshops that included a demonstration of an actual system being hacked. I am hearing positive feedback from those who attended and many of you who could not attend but wanted to ask for more information on this vital topic.

Information security is an area that we should all be concerned about, since we are all members of a network of information that is provided to us through our campus computing assets. As members we have a responsibility to one another to practice responsible computing in order to prevent insecurities from occurring that might affect the entire network infrastructure. We are stewards of information and data, and in many cases, the data that we are maintaining is our own! I like to refer to safe computing habits as being a good citizen of the network, ensuring the confidentiality, integrity, and availability of data and information to all members of the CSUDH community.

At the University level, the Office of Information Technology implements multiple strategies to protect our computing and network assets. Firewalls, spam filters, antivirus programs, antispyware programs, and patch management systems are deployed at several layers of the network as a measure of protection. We also have strong password authentication activated for our systems, and we require that those passwords be changed regularly. These solutions can be looked at like purchasing insurance: you might wonder why we have so much, but are very happy to have it when viruses and hack attempts have been avoided.

Many of you ask me what you can do to protect yourselves and the campus network both on the campus and at home. One of the major things to do on campus is to ensure that you are changing your passwords regularly, not sharing them with anyone else, and keeping your computers patched with the antivirus up to date. Also, if you are in a position to view confidential information, this information should never be stored on personal computers or any other storage media without the expressed written permission of the Chief Information Officer.

At our home the same approach to information security applies if you are interested in protecting yourselves. Many of us use the campus virtual private network (VPN) to access files and information directly from the campus. Although this is an encrypted line, we really need to approach this with security in mind. As we are accessing the campus network directly from home, we can expose the campus to unwanted viruses and other security issues unless we are practicing safe computing on our home machines.

What does safe computing at home entail? I think most information security officers would agree that there are several things that we should do to secure our home computing environment. Generally the list includes:

  • Install and use anti-virus programs;
  • Keep the system patched with the most current patches;
  • Be cautious when reading and downloading attachments that are contained in e-mail;
  • Install and use a firewall program;
  • Back up all of your important work;
  • Use strong passwords, and not the same one for all programs;
  • Use common sense when being asked to provide personal information on Internet sites or through e-mail solicitation;
  • Install and maintain a hardware firewall if you have the knowledge;
  • Use encryption and access control on all wireless networks.

The list does seem to be lengthy, but ensuring the protection of your information and identity is probably more important than completing any item on this list.

There are some very useful Internet sites that you can visit to become more familiar with information security at work and at home. Some sites provide free downloads for anti-spyware and anti-spam. Following are a few that might prove helpful to you.

Sites to visit if you want to learn more about keeping your home computers secure:

Here are some sites that offer free virus and spyware protection:

If you have any questions on information security, or campus technology in general, do not hesitate to contact me through my office at 310.243.3723. I hope you have a great semester!

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Last updated 28-Jan-2008 , by IT Editor