Your Technology
IT Office
310.243.3702
Welch Hall 380
IT Help Desk
310.243.2500
Welch Hall B 370
Services
- Install, repair and maintain office, hallway and public pay telephones.
- Provide support for automated telephone services for students such as:
- The Automated Attendant system that routes callers to the appropriate office;
- ACD (Automatic Call Distributor) that routes calls to next available student support person in offices such as Admissions & Records and Extended Education;
- Voice-response (VR) system that routes calls for class registration and for checking the status of financial aid, admissions, and records.
- Provide consulting services for office remodeling which may require relocation, addition, or deletion of telephone instruments and/or digital or analog telephone lines.
- Provide consulting services on major projects involving voice communications (e.g., new building construction).
- Prepare and disseminate information and instructions relative to telephone communications policy, procedures, and regulations.