Master of Science Quality Assurance
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Program

The online Master of Science in Quality Assurance
(MSQA) degree program is designed to prepare professionals
in quality, engineering, science, management, health
care, government and service industries for career
advancement.
Topics covered include Total Quality Management (TQM),
Six Sigma, ISO 9000, reliability, benchmarking, process
improvement, quality control, human factors in quality
assurance, measurement and testing techniques, quality
project management, productivity, quality function
management,
and customer satisfaction.
The MSQA is available entirely online or at your
place of business. For information about
setting up
classes at your place of business, call 310-243-3880
or e-mail at msqa@csudh.edu.
Quality Assurance is an interdisciplinary profession
utilized in all areas of management in manufacturing,
service, government, and health care organizations.
The career opportunities
in this rapidly growing field
are excellent as the demand for graduate Quality Assurance
professionals continues to increase. Participants
in the Master of Science in Quality Assurance receive
education in both the technical and administrative
foundations of this dynamic field. Graduates will
have been trained in current practices and methods
required by management
for implementing and improving
operational performance and customer satisfaction.
The MSQA Program has been developed by experienced
and dedicated professionals
who have coordinated the
curriculum to ensure course offerings meet the changing
requirements for improved organizational competitiveness.
Professional Certification
Participating in MSQA course work will help prepare
professionals to take the examinations
leading to
the Certified Quality Auditor (CQA), Certified Quality
Engineer, (CQE), Certified
Quality Manager (CQM),
and Certified Reliability Engineer (CRE) certifications.
Program Goals and Objectives
The master of Science in Quality Assurance (MSQA)
is designed to prepare professionals
in quality, engineering,
science, management, health care, government and service
industries for career advancement.
In order to help manage and lead today's organization
toward the objective of "total quality,"
an interdisciplinary approach is taken to blend study
in management, quality concepts, and statistical tools.
The curriculum is designed to meet the needs and interests
of the working professional. Relevant theoretical
and practical course work, independent study, interaction
with fellow students and leading learning experience.
A unique feature of the MSQA program is the opportunity
students have to
customize
their program of study
to include areas of personal and professional interest.
Benefits
During the course of the program students will
acquire knowledge and skills from
among the following
areas, chosen to appeal to professionals seeking a
unique and
satisfying interdisciplinary experience:
- Managing a quality organization.
- Planning and implementing a quality assurance program.
- Troubleshooting and solving quality problems both administrative and technical.
- Incorporating quality concepts and human factor
techniques in the design
of organizational operations. - Creating and managing supplier control systems.
- Developing and analyzing statistical process control charts.
- Developing and analyzing acceptance sampling plans.
- Design of experiments (analysis of variance techniques).
- Performing quality cost analysis.
- Performing reliability maintainability, and safety systems reviews.
- Performing quality system audits.
