Master of Science Quality Assurance

MARINE OLLER

When you’re working full-time at a very demanding job, you might consider an online program. You’ll want to find an excellent program with good reviews and a high graduation rate. When you search online and find Cal State Dominguez Hills the list of schools featuring BS and MS programs in Quality Assurance, you’ll be relieved. This is how Marine Oller found the program.

She originally worked at a blood donor center, with a BS in Medical Technology, and noticed they were a highly regulated facility. She was very aware of quality but had never had any formal training in the field.

“They have developed quality systems as required by Food and Drug Administration,” said Oller. “I thought ‘quality is where it’s going’ and that’s where I wanted to be.”

Upon completing the MSQA program her employer, Kaiser Permanente, gave her a promotion. She is now a Laboratory Quality Manager, the first in the Kaiser Permanente system. With the advancement came the opportunity for Oller to help them develop the position and their quality system.

For her thesis she did a Balance Scorecard for the Clinical Laboratory. “We need new solutions,” she said. “That’s what its all about.”