How to change your campus account password

Your campus domain account provides access to email as well as other campus resources.  As one of the measures implemented by Information Technology to increase our network security and approved by the Technology Advisory Council (TAC), complex passwords are now being enforced, in addition to a 200 day password expiration period.

*  Your password requires any combination of three of the following four parameters, at least 8 characters long:

- Upper case (A,B,C)
- Lower case (a,b,c)
- Numerals (1,2,3)
- Symbols (!,*,%)

- Do not use any part of your username or dictionary words

- Password duration is 200 days.  A daily pop-up reminder will appear 21 days prior to password expiration after logging in with your campus account on a Windows OS computer or through OWA.  Users should note the day they change their passwords, count forward 200 days, and place a reminder to change their password in their calendar a few days prior to the expiration date.

**Important** If you allow your password to expire, you will NOT be able to login to the campus network and you will NOT be able to change your password yourself. You will be required to present proof of identification in order to have your password reset by IT.

- There is a password history, so no, you cannot keep switching between two different passwords.  Please enter a unique password every time you change it.

Changing your password in Windows

Once you are logged on to your computer with your campus account and your Windows desktop is displayed, press the following three keys simultaneously: Ctrl Alt Del

You'll get a Windows Security window.  Click on the Change Password button. Enter your old password, then put in a new password (follow the complexity criteria above).

Changing your password using Outlook Web Access (OWA)

Macintosh users and Windows users can change their password using a web browser.   Windows users must use Internet Explorer version 6.x to change their passwords.  Macintosh users with Mac OS version 10.x must use Safari to change their passwords.  Macintosh users with OS 9.x or below, must go through the IT helpdesk (ID required) to change their password.  OWA is also the way you will access email from off-campus.  There are two possible password situations:  Prompted and Voluntary.

1.  Prompted -  this will happen after the first time you login with a new account or if IT changes your password.  You will be given a one-time use password, then be prompted for a new password.

  1. Open up Internet Explorer and go to http://email.csudh.edu.  A login box will pop up - enter your username and the current password.
  2. You will see the window below appear - Internet Service Manager.  Make sure that you enter campus\username in the account field.  This is the only instance in which you will use this format. 
  3. Enter old and new passwords.  Click the OK button.

           

  1. You will be notified on a successful password change.  Click on the link and you will be prompted to login again with the new password
  2. Your email box should appear.

2.  Voluntary -  anytime you wish to change your password. 

  1. Open up Internet Explorer and go to http://email.csudh.edu.  A login box will pop up - enter your username and the current password.
  2. Your email box should appear.
  3. In the lower left corner of the window, click on Options.
  4. The right pane will change and display the options, scroll to the bottom.
  5. In the Password section, click on Change Password.
  6. The Internet Service Manager window will appear.

  7. Put in the Domain field: campus
  8. In the Account field: your username
  9. Put in the appropriate passwords, then click OK.
  10. This will change your Outlook password.


 If you have any questions or problems, please contact the Helpdesk at x2500.

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