How to change your CSUDH Network account password
Your CSUDH network account provides access to file/print services, email as well as other campus resources. As one of the measures implemented by Information Technology to increase our network security and approved by the Technology Advisory Council (TAC), complex passwords are now being enforced, in addition to a 200 day password expiration period.
* Your password requires any combination of three of the following four parameters, at least 8 characters long:
- Upper case (A,B,C)
- Lower case (a,b,c)
- Numerals (1,2,3)
- Symbols (!,*,%)- Do not use any part of your username or single dictionary words. A pass phrase is recommended as they are very hard to crack and easy to remember.
- Password duration is 200 days. A daily pop-up reminder will appear 21 days prior to password expiration after logging in with your campus account on a Windows OS computer or through OWA. Users should note the day they change their passwords, count forward 200 days, and place a reminder to change their password in their calendar a few days prior to the expiration date. If you can remember the date or approximate date that you last changed your password, you can click on this link: pwdexpire
**Important** If you allow your password to expire, you will NOT be able to login to the campus network and you will NOT be able to change your password yourself unless you have set up the self service procedure. You will be required to present proof of identification in order to have your password reset by IT.
- There is a password history, so no, you cannot keep switching between two different passwords. Please enter a unique password every time you change it.
Self Service Password Change
DHNET provides a self-service password procedure so you
can reset your password yourself if you forget it or if it expires. In the
future, all password resets will be restricted to this procedure and will
synchronize your password for CMS HR/Student/Finance, as well as Blackboard,
Exchange email and your Windows desktop.
**IMPORTANT** - These instructions apply to Faculty, Staff and Students.
With the migration from Banner to CMS Student, students are now also using DHNET
to reset their password for MyCSUDH, etc. This single ID and password will be the
same for MyCSUDH, student email, the WH Computer Labs, wireless, and Blackboard.
1. In your browser, go to http://dhnet.csudh.edu
2. If you haven't set up your Security Questions and
know your current, non-expired password, Click on the left button:
Setup Security Questions (you
just have to do this once, unless you want to change them).
If you do not know your current password or allowed it
to expire, you will have to contact the helpdesk first, x2500.
If you have already set them up, skip to:
Changing your password after Security Questions have been
setup.
3. Authenticate by entering your username and current password, the
displayed word, then click on the Go to Password
Reset Form button.
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4. From the drop down fields, select two different questions and enter your
answers (answers are not case-sensitive).
Do not pick a question with more than one possible
answer, that would simply increase your chances of not
remembering your answer.
You will have to create a new password, enter in both
fields. Question and Password guidelines are posted on the
web
page. Once you have entered everything, click on the Change Password
button.
5. When successful, a green notification message bar will appear.
Changing your
password after Security Questions have been setup
1.
After setting up security questions, when you need to reset your password, go to http://dhnet.csudh.edu
and click on
the right button: Reset Password
2. To Change your password, simply enter your username, the displayed word and then
click on the Go to Password
Reset Form button.
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4. If the questions are answered correctly, then you will receive a
green notification message bar that your password
has been changed.
