Info for Staff

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View a list of all updates, from most to least recent.

Staff should check their email regularly and direct any questions to their manager.

FAQ and Useful Links

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  • Can I telecommute if I don't have the proper equipment at home?

    Employees should work with supervisors to arrange for the necessary equipment or work out alternative solutions to be able to perform their work remotely.

  • Do I have to submit a signed hard copy of the emergency telecommuting guidelines acknowledgement?

    If you have submitted a signed acknowledgment via email or hard copy, you will not need to re-sign the revised version sent to employees on April 10, 2020. For those who made their request via email without a signed acknowledgment form, and for those who have not submitted anything yet, follow the steps included in the April 10, 2020 email from Human Resources.

  • Why are some employees still working on campus?

    Some positions are deemed essential for the continued operation of on-campus functions. Supervisors and division vice president will determine which jobs fit this need. Those employees in these positions will be asked to continue working on campus, as long as they are not among the high-risk group for COVID-19 (over 65 years old or underlying health condition) or have childcare issues resulting from school closures. Supervisors must ensure staff follow COVID-19 social distancing practices and the work environment is set up to support those practices.

  • Who will be placed on administrative leave?

    Employees whose position cannot be performed remotely (telecommute) and are not deemed essential for on-campus work will be placed on administrative leave. In addition, employees with COVID-19-related issues who cannot telecommute due to these issues will be placed on administrative leave.

  • Who can take paid administrative leave?

    Effective March 23, the CSU Chancellor's Office approved to grant 256 hours of administrative leave with pay to employees unable to work because of the following COVID-19-reated reasons:

    • Illness due to COVID-19 or caring for a family member who has COVID-19
    • Instructed by a supervisor or healthcare provider to not come to work for COVID-19-related reasons and/or is unable to work remotely
    • Childcare issues resulting from school closures

    Please read the memo for more details [PDF].

  • Income Protection for Non-Telecommuting Workers

    Effective May 1, 2020 CSU will provide additional paid leave through the Income Protection for Non-Telecommuting Workers (NTWL) of up to 304 hours for employees who are not assigned to work on site and cannot work remotely based on their duties and/or unavailability of pertinent equipment or connectivity.

    In order to be eligible for NTWL, employees must meet the following criteria:

    • Employee must have an appointment with a benefits eligible time base (exempt or non-exempt) and the duration of the appointment qualifies for standard benefits in the CSU Benefits Eligibility Administrative Guide, even if the employee currently has elected not to enroll in benefits through the CSU; and
    • Employee must be unable to work remotely (either full-time, part-time, or intermittently) and on-site work is unavailable due to altered campus business operations; and
    • Employee must have exhausted all 256 hours of leave available under CPAL

    This leave does not pertain to those employees who have underlying chronic medical conditions and/or who are 65 years or older and who are unable to work remotely. Additionally, it does not supersede the COVID-19 emergency pay provisions.

    You and your supervisor must track the use of these hours. These hours can be used as early as May 1, 2020, and will expire on June 30, 2020, or until such time the employee is required to return to work on a regular basis, whichever occurs first.

    *Note, once the stay-at-home directives are lifted by the Governor and/or local government officials and employees are permitted to return to work on site, these hours will expire and will no longer be available. 

    For questions and/or further clarification, email Karine Shirinian.

  • How can I input paid administrative leave into the timekeeping system?

    PeopleSoft is currently trying to add in a code that will allow staff to input paid administrative leave (PAL). For now, employees on PAL must indicate their time as if they are working normally. Each supervisor is responsible for keeping track of the PAL of their staff. It is up to the supervisor to monitor time, as supervisors are aware of who is telecommuting and who is not. Employees must request PAL from their supervisor.

    Exempt employees must take PAL time in full-day increments. Non-exempt employees may take time in hourly increments.

  • What about the week of March 16, 2020? Non-essential employees who could not telecommute were asked to leave the campus and practice social distancing due to COVID-19. Will we get paid for those hours from March 17-20?

    Yes, you will be paid for those hours and it will not be charged against the 256 hours of paid administrative leave. Again, you must enter your time for that week just as you would if you were at work.

  • Can student workers continue working?

    Student workers are considered employees. If their job can be done remotely and work exists for them to do, they can continue in their position.

  • Are student workers eligible for paid administrative leave?

    Student workers who cannot work remotely, and who are not on-campus essential staff, will continue to get paid for the number of hours they were previously scheduled to work through April 5, 2020. These student workers should enter the same amount of hours on the timekeeping system that they were approved to work for prior to the leave. Supervisors must keep track of those hours on a spreadsheet. The hours will not be charged against the allotted 256 hours of paid administrative leave.

    As of April 6 student workers can use their 256 hours of paid administrative leave until they run out of those hours. Then, they will be able to use the Families First Coronavirus Response Act (FCRA) allotted hours. More information on this will be available soon.

  • What if I am struggling and need help?

    If you feel like you cannot stop worrying, the Employee Assistance Program (EAP) can help you. Go to and enter employee code DHToros for more resources and information.  For immediate, in-person access to LifeMatters services, call 1-800-367-7474. Expert assistance is available 24/7/365.

    The CSU is also offering employees additional resources during the COVID-19 crisis. View the full list of benefits [PDF].

  • More Information about Remote Work

  • Telecommuting

    The university will shift operations to a more remote work environment through the remainder of the spring 2020 semester to reduce the number of people on campus.

    • Until further notice, employees will work remotely, unless their position requires them to be on campus. NOTE: This is a change from the March 16 message stating staff would telecommute March 16 through March 20.
    • After consultations with their supervisor and vice president, employees who cannot perform their work remotely will be placed on administrative leave with pay.
    • Employees 65 years old or older, and/or with underlying conditions that put them at greater risk for COVID-19, are to stay away from campus.


    Guidelines for Emergency Telecommuting

    Human Resources has provided guidelines for emergency telecommuting [PDF]. These are a framework in the short-term to assist each department and division in determining what telecommuting looks like for their area. These guidelines are not set rules or regulations and may be amended as needed by the campus to address changes due to federal, state, and/or local mandates.

    Instructions for how to sign the revised telecommuting guidelines were sent via email on April 10, 2020 to all CSUDH employees. If you have submitted a signed acknowledgment page via email or hard copy, you will not need to re-sign the revised version.

    For those who made their request via email without a signed acknowledgment form and for those who have not submitted anything yet, follow the steps included in the April 10, 2020 HR email and complete the signed acknowledgement when prompted. The entire process takes a few minutes and it is done electronically and virtually.

  • Technology Resources for Telecommuting

    Hundreds of laptops have been made available for check-out by students, faculty, and staff through the Technology Loaner Program. Additional equipment will continue to be added over the coming weeks to address critical university instructional and operational needs.

    A designated drive-up collection has been created for technology distribution to maintain social distancing. Instructions for collection will be emailed to those who who made a tech loan reservation. 

  • Be Secure While Working Remotely

    To secure personal and university equipment, visit:

    To set up various secure connectivity and access, as well as find links for software application access, visit:

    Securing Zoom Meetings

    It is important to consider the security implications of the Zoom meetings that you set up. Participants may share sensitive data and if you are recording the meetings, the data will be stored. Preventing uninvited guests from joining and sharing the recording via Dropbox will help keep your meeting secure.

    Based on feedback from the Education community, Zoom has changed its screen sharing setting to default to Only Host automatically. Learn how to turn on participant sharing, if needed.

  • Setting up a Home Work Station

    As most faculty and staff have transitioned to working at home, it is important to think about your workstation. Consider how your computer/laptop, chair, and workspace are set up to keep you in neutral postures.

    Please take the computer ergonomics course on CSU Learn. To access, log into, and click the CSU Learn icon. Then, search for "Computer Ergonomics" on CSU Learn and take the 19-minute course. The workstation checklist at the end of the training will help you evaluate your workstation.

    Please also use this visual to assess how your workstation should look.

    LifeMatters has created a video resource about transitioning to remote work. 

  • Borrowing CSUDH Property for Remote Work

    You may borrow certain items from your office which will help you perform your job from home.

    To do this, complete the COVID-19 Property Loan form [PDF] and forward it to your supervisor, who will approve and submit it on your behalf. Your emailed submission to your supervisor will serve as signature of the form. 

    After your form is processed, you will receive an email with a date for when you can return to campus to collect your items. You may not return to campus until you are provided with this return date via email.

    Contact your supervisor if you have questions.

  • Using Your Office Phone from a Remote Device

    Clearspan Communicator is a softphone/software app that allows CSUDH employees to use their office phone on a remote device. Now you can send and receive office calls on a device of your choice (mobile phone, desktop, laptop, or tablet) using the Communicator. The number displayed to recipients will be your office number, and you will no longer need to forward campus calls.

    Learn how to set up Clearspan on IT's Service Now website

  • Updating Department Websites

    Every university department should be updating all relevant websites with contact information for remote staff, new operating hours, etc. Please use this boilerplate message at the top of your website. You may also add additional information as appropriate:

    To protect the health and safety of everyone in our community, our office staff is working remotely. To access our services or get advice, please contact us at [CONTACT INFO]. You may also contact a staff member directly via email.

    Thank you for your understanding. For the latest CSUDH updates regarding COVID-19, please visit

  • Paychecks and California Employee Connect

    In an effort to further maximize social distancing and reduce large gatherings on campus, CSUDH will be mailing all live paychecks to CSUDH employees and student assistants effective April 1, 2020 to the mailing address we have on file. This applies to live paychecks that were not collected on or before March 30, 2020.

    If the mailing address is not available, it will be mailed to the employee's home address on file. CSUDH will continue to mail live paychecks until normal campus operations resume when paychecks and direct deposit stubs will be distributed through departments. Please be sure your mailing address is updated in the MyCSUDH portal.

    Employees are also encouraged to sign up for direct deposit by submitting the completed Direct Deposit Form [PDF] to Payroll Services via mail or in-person. Payroll Services will be open with limited hours, and those who prefer to drop off forms in-person should contact Payroll Services at to make arrangements. Please do not email this form as it contains confidential information that should not be sent via email for security purposes.

    Questions regarding paycheck distribution may be addressed to or by calling 310-243-3780.

    Cal Employee Connect

    In response to COVID-19, starting May 20, 2020, the State Controller's Office (SCO) will suspend the printing of direct deposit advices for agencies that have electronic access to earnings and deduction information through Cal Employee Connect (CEC), a secure self-service portal.

    Cal Employee Connect allows state employees to view, print, and electronically save their own W2, direct-deposit earnings statements, and more.

    As a California State University (CSU) employee, your pay check/direct deposit advice and annual W-2 are issued (hard copy) by the State Controller’s Office (SCO). These hard copy documents have been the only means made available to you by the SCO as a record of your earnings, until now.

    The State Controller's office has produced a tool that will allow employees to view their earnings statements and W-2's, along with personal information. 

    To register for the secure portal, just have one of your recent paystubs (issued within the last six months) and complete the simple online process within a few minutes.

    Read registration instructions and details about the most common features of Cal Employee Connect [PDF]. You also can find answers to frequently asked questions at Connect CEC FAQs.

    If you have questions or need assistance, email

    As SCO continues to make improvements and add features to Cal Employee Connect, please send your feedback to

  • Campus Services and Facilities Updates

  • Should I wear a mask on campus?

    Yes. All residents of Los Angeles County should wear a mask in public and maintain social distancing. This is also advised by the Centers for Disease Control and Prevention (CDC). Masks are required in public in the City of Carson. For more information, visit the CDC website and watch a video explaining how to make a homemade mask.

    CSUDH is providing all essential employees with masks. View the mask distribution map [PDF]

  • University Library

    The library building will be closed for reasons of health and safety and the university's ability to maintain continued sanitation measures.

    More updates will be posted on the Library website.

    Librarians and library staff are available via chat, email, and text to support and assist students with their resource needs. Assistance and resources available online.

    California State University Libraries Response to COVID-19

    The 23 California State University (CSU) Libraries are providing expanded support for our students and faculty as we move to a virtual instruction environment. While some steps are purely local, two critical measures result from a system-wide collaboration:

    • provision of a rich array of expanded, full-text databases and
    • an extension of library circulation due dates for library materials (books, media, hardware, and more) and dismissal of library fines for continuing students, faculty, staff, and community users.

    Your local CSU Library is engaged in expanded virtual teaching and research support (digitizing collections, equipment lending, online instruction or research help, and more). See the links above for more information from your specific campus library regarding services or how to safely access or return materials.

    View the full CSU Libraries statement.

  • Toro Computer Lab

    The computer lab on the first floor of the Library (LIBG-149) is currently closed. Laptop check-out is available to students at Alternative ways to support students' technological needs are under consideration and announcements will be made soon.

  • What is "Essential Research" at CSUDH?

    In the March 17 memorandum from President Parham, the following statement is made: The campus is not closed, although some services may not be available. As we assess our capacity to render services, the university will sustain essential facility, security, information technology, vivaria, farm, greenhouse, and research operations, and the like, as well as financial and business operations.

    As a reminder, personal health and safety is the most important consideration; there is no research work that takes place at CSUDH more important than the health of the community. Beyond that, CSUDH defines "essential research" as research that:

    1. Directly benefits students working toward their degrees (such as thesis work);
    2. The interruption of which will cause immediate or long-term, foreseeable harm to research subjects (human or animal) if not allowed to continue;
    3. The interruption of which will cause immediate or long-term, foreseeable damage to equipment in the custodial care of CSUDH if not allowed to continue; or
    4. The interruption of which will cause immediate or long-term, foreseeable damage to the reputation of CSUDH if not allowed to continue.

    The University will make every reasonable attempt to ensure that research falling into one of the above categories is maintained at least at the minimum level needed to prevent harm or damage. There is a great deal of research, scholarship, and creative activity (RSCA) taking place on our campus that does not fit into one of these four categories.

    Among the factors that will determine the ability of CSUDH to continue to support such work are:

    1. Compatibility with social distancing
    2. Resource requirements: Physical (lab/studio space), IT, financial, etc.
    3. Travel requirements
    4. Personnel requirements

    Inquiries about specific projects will be handled on a case-by-case basis. Projects that cannot continue which are externally-supported will have the support of the Office of Sponsored Research and Programs when communicating with funding agencies; several of these have already issued statements regarding the present situation, and are aware of the difficulties faced by us and others. Internally-funded RSCA projects will receive reasonable consideration for delays incurred due to the current situation.

    During this time, the Office of Sponsored Research and Programs remains open. Like many other members of the CSUDH Community, our staff are available to assist you remotely via email or zoom. For faculty members needing proposal development assistance, video conferencing via zoom is available upon request. Please continue to work with your assigned research administrator as you normally would.

    Questions may be referred to Gillian Fischer, Director of Sponsored Research and Programs, or John Price, Interim Dean of Graduate Studies and Research.

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