Info for Staff

  • Frequently Asked Questions

  • Can I telecommute if I don't have the proper equipment at home?

    Employees should work with supervisors to arrange for the necessary equipment or work out alternative solutions to be able to perform their work remotely.

  • Do I have to submit a signed hard copy of the emergency telecommuting guidelines acknowledgement?

    Human Resources will accept an email response from a staff member to their supervisor indicating that they have received and read the guidelines and acknowledge and understand the telecommuting expectations.

  • Why are some employees still working on campus?

    Some positions are deemed essential for the continued operation of on-campus functions. Supervisors and division vice president will determine which jobs fit this need. Those employees in these positions will be asked to continue working on campus, as long as they are not among the high-risk group for COVID-19 (over 65 years old or underlying health condition) or have childcare issues resulting from school closures. Supervisors must ensure staff follow COVID-19 social distancing practices and the work environment is set up to support those practices.

  • Who will be placed on administrative leave?

    Employees whose position cannot be performed remotely (telecommute) and are not deemed essential for on-campus work will be placed on administrative leave. In addition, employees with COVID-19-related issues who cannot telecommute due to these issues will be placed on administrative leave.

  • Who can take paid administrative leave?

    Effective March 23, the CSU Chancellor’s Office approved to grant 128 hours of administrative leave with pay to employees unable to work because of the following COVID-19-reated reasons:

    • Illness due to COVID-19 or caring for a family member who has COVID-19
    • Instructed by a supervisor or healthcare provider to not come to work for COVID-19-related reasons and/or is unable to work remotely
    • Childcare issues resulting from school closures

    Please read the memo for more details [PDF].

  • How can I input paid administrative leave into the timekeeping system?

    PeopleSoft is currently trying to add in a code that will allow staff to input paid administrative leave (PAL). For now, employees on PAL must indicate their time as if they are working normally. Each supervisor is responsible for keeping track of the PAL of their staff. It is up to the supervisor to monitor time, as supervisors are aware of who is telecommuting and who is not. Employees must request PAL from their supervisor.

  • What about the week of March 16, 2020? Non-essential employees who could not telecommute were asked to leave the campus and practice social distancing due to COVID-19. Will we get paid for those hours from March 17-20?

    Yes, you will be paid for those hours and it will not be charged against the 128 hours of paid administrative leave. Again, you must enter your time for that week just as you would if you were at work.

  • Can student workers continue working?

    Student workers are considered employees. If their job can be done remotely and work exists for them to do, they can continue in their position.

  • Are student workers eligible for paid administrative leave?

    Student workers who cannot work remotely, and who are not on-campus essential staff, will continue to get paid for the number of hours they were previously scheduled to work through April 5, 2020. These student workers should enter the same amount of hours on the timekeeping system that they were approved to work for prior to the leave. Supervisors must keep track of those hours on a spreadsheet. The hours will not be charged against the allotted 128 hours of paid administrative leave.

    As of April 6 student workers can use their 128 hours of paid administrative leave until they run out of those hours. Then, they will be able to use the Families First Coronavirus Response Act (FCRA) allotted hours. More information on this will be available soon.

  • What if I am struggling and need help?

    If you feel like you cannot stop worrying, the Employee Assistance Program (EAP) can help you. Go to and enter employee code DHToros for more resources and information.  For immediate, in-person access to LifeMatters services, call 1-800-367-7474. Expert assistance is available 24/7/365.

  • More Information about Remote work

  • Telecommuting

    The university will shift operations to a more remote work environment through the remainder of the spring 2020 semester to reduce the number of people on campus.

    • Until further notice, employees will work remotely, unless their position requires them to be on campus. NOTE: This is a change from the March 16 message stating staff would telecommute March 16 through March 20.
    • After consultations with their supervisor and vice president, employees who cannot perform their work remotely will be placed on administrative leave with pay.
    • Employees 65 years old or older, and/or with underlying conditions that put them at greater risk for COVID-19, are to stay away from campus.

    Guidelines for Emergency Telecommuting

    Human Resources has provided guidelines for emergency telecommuting [PDF]. These are a framework in the short-term to assist each department and division in determining what telecommuting looks like for their area. These guidelines are not set rules or regulations and may be amended as needed by the campus to address changes due to federal, state, and/or local mandates.

    The Emergency Telecommuting Checklist [PDF] needs to be completed, reviewed and acknowledged by both the employee and their supervisor. A signed copy must be submitted via email by the supervisor to Human Resources at no later then Wednesday April 1, 2020. For those without a printer or scanner, an email indicating that they have read and understood the guidelines will suffice.

  • Technology Resources for Telecommuting

    Hundreds of laptops have been made available for check-out by students, faculty, and staff through the Technology Loaner Program. Additional equipment will continue to be added over the coming weeks to address critical university instructional and operational needs.

    To secure personal and university equipment, visit:

    To set up various secure connectivity and access, as well as find links for software application access, visit:

  • Updating Department Websites

    Every university department should be updating all relevant websites with contact information for remote staff, new operating hours, etc. Please use this boilerplate message at the top of your website. You may also add additional information as appropriate:

    To protect the health and safety of everyone in our community, our office staff is working remotely. To access our services or get advice, please contact us at [CONTACT INFO]. You may also contact a staff member directly via email.

    Thank you for your understanding. For the latest CSUDH updates regarding COVID-19, please visit

  • Paychecks

    Pay advisements (or direct deposit stubs) will not be distributed, and will be held until normal campus operations resume for distribution through departments.

    Employees who receive "live" paychecks can opt to have their check mailed. Employees can also authorize another person to pick up checks on their behalf. To use either of these options, complete the Paycheck Distribution Request form [PDF] and email it to no later than March 25, 2020.

    • It is imperative that employees update current home or mailing address information at the MyCSUDH Portal to ensure we have correct addresses.

    "Live" paychecks may be picked up at the CSUDH Cashier's Office (Welch Hall B-270) on the following days:

    • Monday, 3/30/2020, for employee regular monthly paycheck pickup as follows:
      • Noon - 2pm for employee last names starting with A - K
      • 2pm - 4pm for employee last names starting with L - Z
      • Please arrive during the assigned times identified above by last name in support of minimizing lines and social distancing.
    • Wednesday, 4/15/2020, noon - 2pm for student employee paychecks and staff overtime/pay differential checks
    • Thursday, 4/16/2020, 9am - 11am for student employee paychecks and staff overtime/pay differential checks
    • Thursday, 4/30/2020, noon - 2pm for employee regular monthly paycheck pickup

    You must bring your CSUDH or government-issued ID to receive your paycheck.

    Employees are also encouraged to sign up for direct deposit by submitting a completed Direct Deposit Form to

  • Campus Services and Facilities Updates

  • University Library

    The library building will be closed for health and safety, and the university's ability to maintain continued sanitation measures.

    More updates will be posted on the Library website.

    Librarians and library staff are available via chat, email, and text to support and assist students with their resource needs. Assistance and resources available online.

  • Toro Computer Lab

    The computer lab on the first floor of the Library (LIBG-149) will be open with restricted hours to provide essential computer and WIFI access to those who do not have technology to manage their academic or co-curricular endeavor during these times:

    • Monday - Friday: 9:00 a.m. - 3:00 p.m.
    • Saturday - Sunday: 9:00 a.m. - 1:00 p.m.
  • What is "Essential Research" at CSUDH?

    In the March 17 memorandum from President Parham, the following statement is made: “The campus is not closed, although some services may not be available. As we assess our capacity to render services, the university will sustain essential facility, security, information technology, vivaria, farm, greenhouse, and research operations, and the like, as well as financial and business operations.”

    As a reminder, personal health and safety is the most important consideration; there is no research work that takes place at CSUDH more important than the health of the community. Beyond that, CSUDH defines “essential research” as research that:

    1. Directly benefits students working toward their degrees (such as thesis work);
    2. The interruption of which will cause immediate or long-term, foreseeable harm to research subjects (human or animal) if not allowed to continue;
    3. The interruption of which will cause immediate or long-term, foreseeable damage to equipment in the custodial care of CSUDH if not allowed to continue; or
    4. The interruption of which will cause immediate or long-term, foreseeable damage to the reputation of CSUDH if not allowed to continue.

    The University will make every reasonable attempt to ensure that research falling into one of the above categories is maintained at least at the minimum level needed to prevent harm or damage. There is a great deal of research, scholarship, and creative activity (RSCA) taking place on our campus that does not fit into one of these four categories.

    Among the factors that will determine the ability of CSUDH to continue to support such work are:

    1. Compatibility with “social distancing”
    2. Resource requirements: Physical (lab/studio space), IT, financial, etc.
    3. Travel requirements
    4. Personnel requirements

    Inquiries about specific projects will be handled on a case-by-case basis. Projects that cannot continue which are externally-supported will have the support of the Office of Sponsored Research and Programs when communicating with funding agencies; several of these have already issued statements regarding the present situation, and are aware of the difficulties faced by us and others. Internally-funded RSCA projects will receive reasonable consideration for delays incurred due to the current situation.

    During this time, the Office of Sponsored Research and Programs remains open. Like many other members of the CSUDH Community, our staff are available to assist you remotely via email or zoom. For faculty members needing proposal development assistance, video conferencing via zoom is available upon request. Please continue to work with your assigned research administrator as you normally would.

    Questions may be referred to Gillian Fischer, Director of Sponsored Research and Programs, or John Price, Interim Dean of Graduate Studies and Research.

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