financial aid (fa)

The Financial Aid Office is responsible for providing financial assistance to students through grants, student loans, scholarships and work opportunities. Fall 2019 financial aid awards are scheduled to be credited to your student account a few days before the first week of classes. The first day of classes is Monday, August 26, 2019.  After payment of any outstanding University obligations (e.g., tuition fees, housing charges, etc.), a refund will be issued to you by Student Financial Services if you have a credit balance.  Aid will continue to be credited to student accounts and refunds processed each week during the semester. CSUDH offers Direct Deposit as an option for receiving your refund. For specific information on Direct Deposit, please visit

If you receive any financial aid and then decide to drop units or withdraw from the University, you will be required to repay all or part of the financial aid received. For information on procedures to drop a course or to withdraw from the University, contact the Registration Help Line at (310) 243-3645.

If you wish to cancel all or a portion of your Direct Loan or TEACH Grant, you must notify the Financial Aid Office within 14 days of the date your funds were credited to your student account by completing and submitting the 2019-2020 Award Adjustment Request form found in the “Forms” section of the CSUDH Financial Aid Office website,  If it has been longer than 14 days, your request may not be processed and you will be notified of other options.

To receive your financial aid, you must first be:

  • Enrolled in the appropriate number of units
  • Not have any university holds on your student record
  • Have submitted all requested documents
  • Meet our Satisfactory Academic Progress standards

For additional items that may be required for the release of a Direct Loan, please refer to the section below entitled "Direct Loan Borrowers."

Federal Pell Grant Recipients: Your financial aid award is based on full-time enrollment (12 units for undergraduate and credential students). Your Federal Pell Grant is dependent on your enrollment status and eligibility. To receive your award, you must first be enrolled. If you enroll ¾ time (9-11 units), your grant will be reduced to 75% of the award amount. If you enroll half-time (6-8 units), your grant will be reduced to 50% of the award amount. If you enroll less than half-time (1-5 units), your grant will be reduced to 25% of the award amount. Some Federal Pell Grant recipients may not be eligible if enrolled in less than full time units. The duration of a student's Federal Pell Grant eligibility is limited to six years of full-time enrollment. To check your Pell Grant eligibility online at

State University Grant (SUG) Recipients: Students awarded the State University Grant must be enrolled at least half-time (6 units undergraduate/credential or 4 units graduate) in stateside courses and be charged Tuition Fee.  Undergraduate students are not eligible for this grant if they have accumulated more than 150 semester units; undergraduate transfer students cannot accumulate more than 75 CSU semester units, and teaching credential students cannot accumulate more than 30 semester units. Master students cannot accumulate more than 125% of the required units to complete the degree. Students pursuing a second Bachelor's, certificate, non-teaching second Credential or second Master's degree are not eligible; regardless of where they received their previous degree(s).

Please note: Advanced Placement, International Baccalaureate, Military credit and Pre-baccalaureate credit and credit by examination will not count against the new SUG limits.

Cal Grant Recipients: In accordance with the disbursement rules established by the California Student Aid Commission's rules, Cal Grant funds must be prorated for students who enroll less than full time (12 units).  These proration rules apply to all programs - Cal Grant A, B and B-Stipend.  If you enroll ¾ time (9-11 units), your grant will be reduced to 75% of the award amount.  If you enroll half-time (6-8 units), your grant will be reduced to 50% of the award amount.  If you enroll less than half-time (1-5 units), you are ineligible to receive the Cal Grant award disbursement. Cal Grant funding is limited to 4 academic years.  In order to graduate in 4 years, you must complete 15 units or more per semester.  Create a plan with your academic advisor to ensure you will graduate in 4 years.

Direct Loan Borrowers: Direct Loans are loans from the Department of Education and must be REPAID.  Repayment will not begin until after you graduate or are no longer enrolled half-time. If you accept a Federal Direct Loan, you will receive a Disclosure Statement from the U.S. Department of Education. Please Note: The Anticipated Disbursement date is NOT the date your Direct Loan will be available to you. Financial aid awards are credited to your student account prior to the first week of classes and refunds are issued prior to the first week of classes.

If you are a first-time student loan borrower, you are required to complete the Loan Entrance Counseling and Master Promissory Note prior to being issued any student loan funds.  Both requirements can be completed online at

Additional Resources: You are required to notify the Financial Aid Office if you receive additional resources such as, but not limited to, the following:  Vocational rehabilitation benefits, scholarships (from a university department or an outside agency), fee waivers, third party payments.  Veteran's benefits and/or any other form of financial assistance not already reflected on your financial aid award.  Your financial aid award may be adjusted to resolve potential over awarding of funds and/or conflicts of fee paying resources.

Financial Aid Eligibility and Repeating Classes: Students who failed a class may repeat the class once to receive a better grade and will be eligible for aid.  For students who have previously passed a class and subsequently failed the same class, any additional attempt cannot be included in your enrollment status for determining aid eligibility. 

The Financial Aid Office will identify students who are repeating previously passed classes and reduce their awards based on the adjusted enrollment status. Students will be notified on their Toro email account and directed to the Student Center to view their revised awards. Repeated classes count against Satisfactory Academic Progress (SAP) which must be taken into consideration when determining aid eligibility. Make sure to read the SAP Policy on our website at for more information.

For specific information on how to apply for financial aid, types of aid available, deadlines, office hours, and on/off-campus job opportunities, please visit our web site at or call the office at (310) 243-3691. Our office is located in Welch Hall B250.


Office Hours for the first two weeks of the semester only:
Monday - Thursday8:00 a.m. – 7:00 p.m.
Friday8:00 a.m. – 5:00 p.m.
1st Saturday of the semester8:30 a.m. – 1:00 p.m.


Office Hours for the remainder of the semester:
Monday - Thursday8:00 a.m. – 6:00 p.m.
Friday8:00 a.m. – 5:00 p.m.*

*From 2:00 pm - 5:00 pm, a Financial Aid staff member is available for in-person inquiries in the Admission & Records Office, located in Welch Hall (WH) C290.