Student Grievance Procedure

The purpose of this policy is to provide a mechanism to resolve student complaints against other members of the campus community. This procedure does not handle grade appeals for which there is a separate process (see the University Catalog – Grade Changes and Appeals).

In all cases, the University’s commitment to the student is to provide a resolution of his/her complaint in a fair and reasonable manner. A complete copy of the Student Grievance Procedure may be viewed at You may also obtain a copy of that procedure from the Office of the Vice President for Enrollment Management & Student Affairs, WH A410.

Complaints regarding discrimination, harassment and retaliation by students and applicants for admission against the CSU and or CSU employees are separate from the grievance procedure noted above. Students should refer to Executive Order 1097 revised which may be viewed at