Troubleshooting

I don’t know my student ID#.  Your student ID# is included in your letter of acceptance to CSUDH. If you cannot find your letter, contact Admissions & Records at (310) 243-3645 or admit@csudh.edu.

 

I don’t know my TOROMAIL or MyCSUDH username.  Your username is included in your letter of acceptance to CSUDH. If you cannot find your letter, contact Admissions & Records at (310) 243-3645 or admit@csudh.edu.

 

I can’t enroll in DSP on Blackboard. Follow the instructions and watch a tutorial video here: https://www.csudh.edu/dsp/start-dsp-now/. If you find that you still cannot enroll, submit a ticket to Request Support here: https://csudh.service-now.com/it or call 310-243-3176.

 

I enrolled in DSP on Blackboard, but I can’t find the readings. The readings are located on the main DSP page in Blackboard on the left-hand menu at the link titled “Readings: Leonhardt & Matthews.”

 

I’m attending NSO and I haven’t completed DSP yet. What should I do? You should still attend NSO, but if at all possible complete DSP prior to arriving. If you arrive at NSO without completing DSP, you will not be able to select your fall English composition course, and you may be placed in a course that is not the best choice for you. You can still complete DSP after NSO, but composition classes fill up quickly and the course you want may be full if you try to enroll at a later date.

 

I completed the DSP survey at the last minute. Can I still enroll in my chosen composition course at NSO? YES. However, be sure to take a printout or screenshot of your selected composition course with you to NSO so advisors can help you enroll in the correct class. Your course recommendation and selection will pop up once you have completed the DSP survey in Blackboard.

DSP Troubleshooting CSUDH