FAQ

*All dates are subject to change.

• Please make sure to apply early as space in University Housing is limited.
• Applications received after the above-noted priority deadlines will be placed on a waiting list.
• First-year students are NOT eligible for one-bedrooms or three-bedrooms; only two-bedrooms.
• Upperclass students are NOT eligible for two-bedrooms; only one-bedrooms and three-bedrooms. 
• Applying by the priority deadline will improve your chances, but will NOT guarantee you a space.

• After you submit a University Housing application through the Portal, you must pay a housing application fee of $30 online at my.csudh.edu using Toropay, or by mailing a check to the CSUDH Cashier's Office, 1000 East Victoria Street, Carson, CA 90747. This fee is required and non-refundable.
• Your Housing application fee MUST be paid within 5 business days in order for it to be processed. Failure to pay the application fee within 5 business days will result in the cancellation of your application.
• BOTH your application AND the $30 fee MUST be received by the priority deadline in order to make the priority cut-off date. Submitting an application by the deadline, but paying the $30 application fee AFTER the deadline will result in your being placed on the waiting list.
• Please be aware that it may take up to 48 business hours for the $30 fee to appear on your account.
• If you applied for 2018-19 and decide to apply for Spring 2019, you will NOT have to pay the $30 Fee again. 

• Once the priority application deadline passes, all applicants who applied and paid the $30 application fee by the deadline are contacted via their Toromail account and asked to submit a $300 Security Deposit in order to reserve a space in University Housing.
• Do NOT pay the deposit until University Housing contacts you and specifically requests that you do so.
• Depending on when your application is received, you may be asked to submit your security deposit at the same time as your first rent payment.

• When you apply for Financial Aid, you will need to indicate on the application that you want on-campus housing so that your total award reflects the cost of living on campus.
• If you are receiving Financial Aid, you may defer your rent payment until your award is disbursed. You will be asked to complete a Deferment of Rental Fees Agreement and to give Housing a copy of your Financial Aid Award Letter.
• The $300 Security Deposit, however CANNOT be deferred, and you are responsible for paying it when it is requested by our office.

For more information, visit the Financial Aid Office.

• If you know other students who currently live or will be living in University Housing, you can request them through the Housing Portal and every effort will be made to place you in the same apartment and/or room. Please make sure that you and your preferred roommate(s) have all applied for the same term, that you request and confirm each other as roommates, AND that you are choosing the same apartment type.
• You are also able to search for and communicate with potential roommates or apartment-mates through the Housing Portal.
• If you do not know anyone with whom you might want to share an apartment or room, roommates will be assigned to you based on your answers to the questions in the Profile section of the Application.
• First-year students can only room with other first-year students. Likewise, upperclass students (sophomore and above) can only room with other upperclass students. 
• While every effort is made to accommodate specific roommate requests and to match you with compatible roommates, University Housing cannot guarantee that you will get the people you requested or that you will get a completely compatible roommate.

• Applications for Summer and the Academic Year open in early March every year. Applications for Spring open in early October every year. Specific dates for the upcoming Spring 2019 and 2019-20 terms are posted on the New Students section of our web page. 
• You MUST be an admitted undergraduate or graduate student for the term you are applying for, AND must have confirmed your Intent to Enroll at CSUDH before you can be eligible to apply for Housing. You will not be able to access the Housing portal if you haven't been admitted and assigned a CSUDH Student ID Number. Your Toromail email account must also be set up and active.
• Once you have confirmed your Intent to Enroll, please allow up to 72 hours for University records to be updated before attempting to log into the Housing Portal.
• Current CSUDH students may apply for Housing as long as they're going to be enrolled for the term they're applying for.

• If you are on the waiting list for a particular term, and you are not offered a space in Housing, your application is NOT automatically forwarded to the next term; i.e., if you are on the waiting list for the academic year, your application will NOT be carried over to spring term. You will need to submit a new application.
  
  
• If you paid the $30 Application Fee for the academic year and were not offered a space in Housing for that term, then you may carry that fee over to spring term, should you decide to apply for that term.
  
  
• If you paid the $300 Security Deposit and were not offered a space, then the deposit will be refunded to you in full. The $30 Application Fee, however, is non-refundable. 
  
  
• Off-Campus Housing:
  Please know that we do not endorse any non-university housing apartments and are simply providing this information to help you get started on your apartment search.
  
  Rental Factors to Consider [PDF]
  Apartment Listings [PDF]
  CSUDH Student Services – Shelter Resources

At this time neither University Housing nor Campus Dining Services offer meal plans. For more information on what on-campus dining options are available to students, please visit the Campus Dining website.

All Housing apartments have a kitchen equipped with a stove, oven, and refrigerator.

We are located at the following address:

• University Housing Services
  CSUDH
  1100 East Victoria Street
  Carson, CA 90746
  
  
• The Housing complex is located on the East side of the CSUDH campus, and our office is located in Building A of the complex. View our campus map.

Directions from 405 Freeway

1. Exit Avalon Blvd (from 405 South turn left at Avalon) (from 405 North take the Avalon North exit). Continue going north on Avalon for approximately 1 to 1.5 miles. Go past the main entrance for the StubHub Center.
2. Turn right on Victoria Street. The CSUDH campus will be on your right.
3. Go past the second light (Tamcliff) and then turn right at the next light, which is the CSUDH East Victoria Campus Entrance.
4. Go straight forward about 100 yards to the Stop sign, turn left and go up the hill. You will see the Housing kiosk to your right (gated community).
5. The guard will let you in. If no guard is present, push the red button at the gate so someone can buzz you in from the office.
6. The office is located to your right in the middle of the complex. Just park your car and go to Building A.

Directions from 91 Freeway

1. Exit Central Ave. (from 91 West turn, left on Central) (from 91 East, turn right on Central).
2. Go to Victoria Street and turn right.
3. Turn left at the first light (CSUDH East Victoria entrance).
4. Go straight forward about 100 yards to the Stop sign, turn left and go up the hill. You will see the Housing kiosk to your right (gated community).
5. The guard will let you in. If no guard is present, push the red button at the gate so someone can buzz you in from the office.
6. The office is located to your right in the middle of the complex. Just park your car and go to Building A.

Directions from 110 Freeway

1. Take the 110 Freeway (North or South) to the 91 Freeway East.
2. Exit Central Avenue (from 91 East, turn right on Central)
3. Turn right on Victoria Street.
4. Turn left at the first light (CSUDH East Victoria entrance).
5. Go straight forward about 100 yards to the Stop sign, turn left and go up the hill. You will see the Housing kiosk to your right (gated community).
6. The guard will let you in. If no guard is present, push the red button at the gate so someone can buzz you in from the office.
7. The office is located to your right in the middle of the complex. Just park your car and go to Building A.