FAQ

*All dates are subject to change.

• Please make sure to apply early as space in University Housing is limited. 
• Applications received after the above-noted priority deadlines may be waitlisted, depending on remaining space availability.
• Applying by the priority deadline improves your chances but does NOT guarantee you a space or a specific type of space.

• After you submit a University Housing application through the Portal, Housing will contact you via email within 2 business days and request payment. 
• You can pay the $30 Housing Application Fee online at My.csudh.edu using Toropay, or by mailing a check to: CSUDH Cashier's Office, 1000 East Victoria Street, Carson, CA 90747. This fee is required and non-refundable. It CANNOT be deferred to Financial Aid.
• Your Housing application fee MUST be paid within 5 business days of Housing contacting you in order for it to be processed. Failure to pay the application fee within 5 business days will result in the cancellation of your application.
• BOTH your application AND the $30 fee MUST be received by the priority deadline in order to make the priority cut-off date. Submitting an application by the deadline, but paying the $30 application fee AFTER the deadline may result in your being placed on the waitlist.
• Be aware that it may take up to 2 business days for the $30 fee to appear on your account, so please wait until Housing contacts you to submit your payment.

• Students who apply and pay the $30 Application Fee by the deadline and who are offered a space will be contacted AFTER the application deadline via their Toromail account and asked to submit a $300 Security Deposit in order to reserve a space in University Housing.
• Do NOT attempt to pay the Deposit until University Housing contacts you and specifically requests that you pay it.
• When requested, you can pay the $300 Security Deposit online at My.csudh.edu using Toropay, or by mailing a check to: CSUDH Cashier's Office, 1000 East Victoria Street, Carson, CA 90747. 
• The Deposit CANNOT be deferred to Financial Aid and is due in full when requested.
• Depending on when your application is received, you may be asked to submit your Security Deposit at the same time as the first Room Payment.
• Failure to pay the Deposit when requested will result in the cancellation of your Housing application.

• When you apply for Financial Aid, you will need to indicate on the application that you want on-campus housing so that your total award reflects the cost of living on campus.
• Grants, scholarships, stipends and loans are all forms of financial aid. Make sure to talk to a Financial Aid advisor to find out which you are eligible to apply for and receive.
• If you are receiving Financial Aid, you will have the option to defer your Room Payment until your awards are disbursed (typically by mid-August in the fall, and by mid-January in the spring). You will be asked to complete a Deferment of Housing Room Payment Agreement and to provide a copy of your Financial Aid Award Summary.
• Failure to pay or defer your Room Payment when requested will result in the cancellation of your application.
• NOTE: Only your Room Payment can be deferred to Financial Aid. The $30 Application Fee and $300 Security Deposit CANNOT be deferred and must be paid in full when payment is requested.

For more information, visit the Financial Aid Office.

• If you know other students who currently living or who will be living in University Housing, you can request them through the Housing Portal when you submit your application, and every effort will be made to place you in the same apartment or room. 
• To increase the chances of getting your preferred roommates, make sure that you all apply for the SAME term, that you request and CONFIRM each other as apartment-mates/roommates, AND that you have the SAME APARTMENT OR ROOM TYPE preference.
• You are also able to search for and communicate with potential roommates through the Housing Portal.
• If you do not know anyone with whom you might want to share an apartment or room, roommates will be assigned to you based on your answers to the questions in the Profile section of the Application.
• While every effort is made to accommodate specific roommate requests and to match you with compatible roommates, University Housing cannot guarantee that you will get the people you requested or that you will get completely compatible roommates.

• Applications for Summer and the Academic Year typically open in March every year. Applications for Spring typically open in October every year. Specific dates for the current and upcoming terms are posted on the New Students section of our web page. 
• You MUST be an admitted or continuing undergraduate or graduate student at CSUDH for the term you're applying for.
• If you're a new admit, you MUST have confirmed your Intent to Enroll at CSUDH before you can be eligible to apply for Housing. You will not be able to access the Housing portal if you haven't been admitted and assigned a CSUDH Student ID Number. You must also activate your Toromail email account.
• Once you have confirmed your Intent to Enroll, please allow up to 2 business days for University records to be updated before attempting to log into the Housing Portal and apply.
• All Housing applicants must be enrolled or planning to be enrolled in at least 12 units (or 6 units for graduate students) for the term they're applying for.

• First-year and transfer students who live 20 miles or more from campus get priority on the waitlist.
• If you are on the waitlist for a particular term, and you are not offered a space in Housing, your application does NOT automatically roll over to the next term; i.e., if you are on the waitlist for fall semester, your application will NOT be carried over to spring or the next academic year. You MUST submit a new application. NOTE: Due to the ongoing COVID-19 health crisis, this year Housing is making an exception and WILL roll over all waitlisted 2020-21 applicants to Spring 2021.
• If you end up waitlisted for an upcoming term, you'll be contacted if/when spaces become available due to cancellations.
• If waitlisted, there is no guarantee that a space will become available before the start of the term you applied for, so we recommend looking into off-campus accommodations as soon as you find out that you are on the waitlist.
• Off-campus housing options:
  Please know that we do not endorse any non-university housing apartments and are simply providing this information to help you get started on your apartment search.
  

Rent College Pads
Rental Factors to Consider [PDF]
Apartment Listings [PDF]
CSUDH Student Services – Shelter Resources

For more information on meal planning and on-campus dining options, please visit the Campus Dining website.

NOTE: Due to the COVID-19 pandemic, Campus Dining is closed for Fall 2020.

Future Residence Hall residents will be encouraged to have at least $2,300 in campus dining points each semester.

We are located at the following address:

• CSUDH University Housing 
  1100 East Victoria Street
  Carson, CA 90746
  
  
• University Housing is located on the East side of the CSUDH campus. Our apartments are located across from Parking Lot 1, and our main office is located in Building A of the apartment complex. Our new Residence Hall is located across from Parking Lot 2. View our campus map. All 3 areas of Housing are represented by buildings 70, 71 and 72 on the campus map.

Directions from 405 Freeway

1. Exit Avalon Blvd (from 405 South turn left at Avalon) (from 405 North take the Avalon North exit). Continue going north on Avalon for approximately 1 to 1.5 miles. Go past the main entrance for the Dignity Health Center.
2. Turn right on Victoria Street. The CSUDH campus will be on your right.
3. Go past the second light (Tamcliff) and then turn right at the next light (Birchknoll, which is the CSUDH East Victoria Campus Entrance).
4. Go straight forward about 100 yards to the Stop sign, turn left and go up the hill. You will see the Housing kiosk to your right (gated community).
5. The guard will let you in. If no guard is present, push the call box button at the gate so someone can buzz you in from the office.
6. The office is located to your right in the middle of the complex. Just park your car in one of the 30-minute loading zones and go to Building A.

Directions from 91 Freeway

1. Exit Central Ave. (from 91 West turn, left on Central) (from 91 East, turn right on Central).
2. Go to Victoria Street and turn right.
3. Turn left at the first light (Birchknoll, which is the CSUDH East Victoria campus entrance).
4. Go straight forward about 100 yards to the Stop sign, turn left and go up the hill. You will see the Housing kiosk to your right (gated community).
5. The guard will let you in. If no guard is present, push the call box button at the gate so someone can buzz you in from the office.
6. The office is located to your right in the middle of the complex. Just park your car in one of the 30-minute loading zones and go to Building A.

Directions from 110 Freeway

1. Take the 110 Freeway (North or South) to the 91 Freeway East.
2. Exit Central Avenue (from 91 East, turn right on Central)
3. Turn right on Victoria Street.
4. Turn left at the first light (Birchknoll, which is the CSUDH East Victoria campus entrance).
5. Go straight forward about 100 yards to the Stop sign, turn left and go up the hill. You will see the Housing kiosk to your right (gated community).
6. The guard will let you in. If no guard is present, push the call box button at the gate so someone can buzz you in from the office.
7. The office is located to your right in the middle of the complex. Just park your car in one of the 30-minute loading zones and go to Building A.