Instructions for Changing CSUDH Network Account Password

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Password expiration warning notices are emailed daily starting 30 days before expiration date until the password is changed. If you receive the message below, please change your password at https://dhnet.csudh.edu. 


For step by step instructions on changing your password at https://dhnet.csudh.edu, please reference this .pdf document: 
 

 
Screenshot of Password Expiration Notification Email

Text of the screenshot above is as follows (ADA Compliance):
Password Expiration Notification

Hello "Your Name",

Your campus password will expire on "date"

Please visit https://dhnet.csudh.edu to change your password before it expires. If you let your password expire, you will experience a login/service disruption and will have to contact IT User Services for help.

* Has 12 Characters, Minimum: You need to choose a password that's long enough. There's no minimum password length everyone agrees on, but you should generally go for passwords that are a minimum of 12-14 characters in length. A longer password would be even better.

* Includes Numbers, Symbols, Capital Letters, and Lower-Case Letters: Use a mix of different types of characters to make the password harder to crack.

* Isn't a Dictionary Word or Combination of Dictionary Words: Stay away from obvious dictionary words and combinations of dictionary words. Any word on its own is bad. Any combination of a few words, especially if they're obvious, is also bad. For Example, "house" is a terrible password. "Red house" is also very bad.

* Doesn't Rely on Obvious Substitutions: Don't use common substitutions. For example, "H0use" isn't strong just because you've replaced an o with a 0. That's just obvious.

Try to mix it up. For example, "BigHouse$123" fits many of the requirements here. It's 12 characters and includes upper-case letters, lower-case letters, a symbol, and some numbers. But it's fairly obvious it's a dictionary phrase where each word is capitalized properly. There's only a single symbol, all the numbers are at the end, and they're in an easy order to guess.

For assistance, please contact IT User Services at (310) 243-2500, option 1, come to our office located in WH-370 (Monday-Friday 8am-6pm), or open a Service Ticket at www.csudh.service-now.com)