Technology Resources

I.T. Support Resources

I.T. has created comprehensive webpages with information about using computer programs, apps, etc.: Faculty and Staff Resources and Student Resources pages are available.

I.T. Virtual Support (Student, Faculty, and Staff)

• Hours: Monday – Friday, 8 a.m. - 6 p.m. Saturday and Sunday, 9 a.m. - 6 p.m
• Call: (310) 243-2500
  • Option 1: All Login Issues (myCSUDH, Email, Blackboard, etc.)
  • Option 2: Blackboard & Instructional Technology Issues ­
• Chat: Click on Ask Teddy, select I.T. Call Center
• SMS: (310) 243-2500
• Live Support via Zoom: Please visit the Blackboard entry page for links to join the Zoom sessions

Faculty/Staff/Student Instructional Technology Support

• Hours: Monday – Friday, 8 a.m. - 6 p.m.
• Call: (310) 243–3176
• Live Support via Zoom: Please visit the Blackboard entry page for links to join the Zoom sessions
• Academic Technology Tutorials
• Click to Open Blackboard Support Ticket
• Blackboard After Hours Support for Faculty and Students
  • Hours: After hours (6 p.m. - 8 a.m.), weekends, and holidays
  • Call: Calls to (310) 243–3176 will be rerouted to the Blackboard Call Center)

On Campus Computer Labs

There are two academic computer labs in the CSUDH Library. View the full schedule of hours here.

Technology Checkout Program

Information Technology (I.T.) has laptops, Mi-Fi internet devices, headsets with microphones, webcams, and software-in-the-cloud services to ensure faculty, students, and staff are able to remotely teach, learn, and work.

Individuals may reserve the devices they need online. To reserve devices, visit the Technology Checkout Program website. Users may also call 310-243-2500, with questions.

Toro Virtual Lab

An exciting new tool is now available to all students: Toro Virtual Lab. This tool will allow you to have a virtual Windows 10 computer from your desktop so that you can access course software from anywhere. And the best part is that you can access the Toro Virtual Lab from any computer to have a more robust technology experience.

There are three ways to begin a Toro Virtual Lab session: 

1. Web browser
2. MyCSUDH
3. Torolab App

For more information, please visit the Knowledge Base Articles in ServiceNow:
(Please bookmark for future reference, in case you do not have access to your emails)

• Toro Virtual Lab: Guide to Getting Started
• Toro Virtual Lab: Working with Files in a Virtual Lab
• Toro Virtual Lab: FAQ
• Toro Virtual Lab: Install CSUDH Torolab (App)

Be Secure

I.T. has created a website full of information regarding security measures, remote access, software, and more. Visit the Be Secure site for the complete list of resources.