Request for Exemption

Request for Exemption

Exemption and Review

When online materials cannot comply with Section 508 and WCAG 2.0 AA standards due to the nature of the content or the constraints of the technology, then a request for an exemption must be made. These exemptions will be considered on a case-to-case basis and submitted to ATI Subcommitee for review. The subcommittee will either forward the web page to a higher level web design expert if it can be redesigned for accessibility or an alternative page must be used to provide equal access to the content, or the exemption will be granted by the committee.

Handling Alternative Language for Inaccessible Pages

When CSUDH web pages do not meet accessibility requirements, the responsible office must provide alternative methods for obtaining information. Materials that are inaccessible must be described on the page with an explanation on how to obtain the information, depending on the extent and nature of the accessibility issue. A page with inaccessible navigation elements should be replaced with a temporary accessible web page. An inaccessible form could remain in place with additional language describing the alternative way of completing the form.

Remediation Language

Upon receiving a report showing accessibility issues with an owner's web page, the appropriate Web Editor responsible for identified Section 508 compliance issues must repair the online content. Otherwise, alternative access information needs to be added to the page to provide alternative access to the information or the page has to be withdrawn. If there is no known resolution to the access problem, the Web Editor must follow the exemption process and submit a request to the ATI Subcommitee.