service quality assurance

Certificate in Service Quality Assurance
Application Form

Please turn in application only if you have completed the program.

Fees are set and collected in accordance with established University policy. Further information may be obtained by contacting the MSQA Office by telephone or e-mail: 310-243-3880 |

Students: This certificate application is a record of your achievement. Like a grade report, it provides documentation for the certificate award. After you have completed all requirements, fill in this form and click the Submit Application button below.

Student Information

[Name as it should appear on the printed Certificate]

[Include Street Address, City, State and Zip Code]

Course Information

Required CoursesTerm Completed
Quality Function Management & TQM (3) | QAS 511
Statistical Quality for Service Professionals (3) | QAS 530
Customer Satisfaction & Quality Assurance (3) | QAS 531
Q A for the Service Delivery Process (3) | QAS 532

Student Signature