Official Withdrawal from Credit Courses

Official Withdrawal from Credit Courses

Courses less than 1 week

Prior to the first class meeting a student may withdraw and no grade is assigned; the enrollment does not appear on the student's permanent transcript. An administrative grade of "W" will be assigned if a student withdraws at any time during the course.

One Week Courses

During the first day of the week a student may withdraw and no grade is assigned; the enrollment does not appear on the student's permanent transcript. An administrative grade of "W" will be assigned if a student withdraws at any time after the first day of the week.

Two Week Courses

During the first three days of the first week a student may withdraw and no grade is assigned; the enrollment does not appear on the student's permanent transcript. An administrative grade of "W" will be assigned if a student withdraws at any time after the first three days of the week.

Three Week Courses

During the first week a student may withdraw and no grade is assigned; the enrollment does not appear on the student's permanent transcript. Prior to the last two days of the session a student may withdraw with a "W". During the last two days of the session a student may withdraw with a "W" for serious and compelling reasons only.

Four and Five Week Courses

During the first week a student may withdraw and no grade is assigned; the enrollment does not appear on the student's permanent transcript. Prior to the last four days of the session a student may withdraw with a "W". During the last four days of the session a student may withdraw with a "W" for serious and compelling reasons only.

Six, Seven, and Eight Week Courses

During the first two weeks a student may withdraw and no grade is assigned; the enrollment does not appear on the student's permanent transcript. Prior to the last week of the session a student may withdraw with a "W" . During the last week of the session a student may withdraw with a "W" for serious and compelling reasons only.

Courses of more than Eight Weeks

For courses longer than eight weeks, refer to the withdrawal policy in the University catalog.
Withdrawal from classes during final exam week (last week of session) is not permitted, except in such cases as accident or serious illness where circumstances causing the withdrawal are clearly beyond the student’s control, and the assignment of a grade of Incomplete is not practical. Such requests require a Petition with the signature and approval of of the instructor and Dean of Extended Education. The form is available in the Extended Education Registration Office and must be filed in the Extended Education with documentation by the last day of the session in which the student was enrolled.
A student who does not officially withdraw shall receive "F" or "WU" grades for all courses on his/her official record.

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Schedule Changes & Class Cancellations

Schedule Changes

Although care is taken to ensure the accuracy of all information on this Web site, there may be unintended errors and changes or deletions without notification. In situations when our office has sufficient advance notice, we will make every attempt to notify pre-enrolled students about changes in class dates, time, or location.

Class Cancellations

Occasionally an extension class must be cancelled because of insufficient pre-enrollments. If a decision to cancel is made, we will make every effort to notify by telephone all persons who have pre-enrolled, and their fees will be refunded from the University. When you pre-enroll, therefore, please give us a daytime telephone number and email address so that you will not be inconvenienced if the class must be cancelled.

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Grade Changes and Appeals

Grade Changes and Appeals

Change of Grade

In general, all course grades are final when filed by the instructor at the end of the semester.

A change of letter-to-letter grade (excluding changes by petition and administrative grades of “AU,” “I,” “RD,” “RP,” “W,” and “WU”) may occur only in cases of clerical error, administrative error, or as a disciplinary sanction or when the instructor reevaluates the original course assignments of a student and discovers an error in the original evaluation. Change of letter-to-letter grades must be filed by the instructor within one semester after the original grade was submitted. If the change of grade is initiated after the semester following the assignment of the original grade or is being submitted for any reason other than those above, a petition must be filed along with a Change of Grade card. The Change of Grade card must contain the signatures of the instructor, department chair, and school dean. It must be submitted with the signed petition to the Student Academic Petitions and Appeals Committee (SAPAC) for action. Supporting documentation must accompany the petition.

In some cases, students may wish to petition to have grades changed to retroactive withdrawals. Retroactive withdrawals must be complete withdrawals from the university. The acceptable reasons for granting retroactive withdrawals are limited to: (a) documented accident or illness, (b) other serious and compelling reasons which prevent withdrawal from the university before the scheduled deadline and/or (c) evidence of timely submission of proper forms for withdrawal. Requests for retroactive withdrawals must be submitted by petition to the Student Academic Petitions and Appeals Committee within two years of the end of the semester in which the grade was assigned.

“WU” or “F” grades may be changed to “W” by petition only.

This process generally requires documentation of extenuating circumstances, such as physical inability to appear on campus to properly withdraw. The petition requires the recommendation of the instructor involved and of the appropriate school dean. A final action is taken by the Student Academic Petitions and Appeals Committee based upon the recommendations provided.

No grades can be changed for any reason after a degree has been granted, including administrative grades of “I,” “RD,” “RP,” “W,” and “WU.” The university shall make every effort to remove “RDs” from the student’s transcript.

Grade Appeals

A student who thinks he or she has a basis for a grade appeal will first seek to resolve the matter informally with the instructor of record (or other appropriate individual). For a student to be able to proceed with a grade appeal, the student must have met with the faculty member within one regular semester session of the time the student knew or should have known of the problem or dispute, unless there is a prior agreement for extension between the student and the Chair of the Student Grade Appeals Board.

If the matter is not worked out informally within five classroom days to the satisfaction of the parties, the student or his/her representative may send the grade appeal in writing to the dean of the school. Instructions for this submission are outlined in the Student Rights and Responsibilities Handbook, Volume 1.

If the matter is not resolved in the school within the time limits specified, the appeal is forwarded to the Student Grade Appeals Board. Students should follow the procedures detailed in the Student Rights and Responsibilities Handbook for filing this appeal.

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Refund of Fees & Returned Checks

Refund of Fees

You must file appropriate forms in the College of Continuing & Professional Education (CCPE) Registration Office in order to receive a refund. Students must officially drop their courses. For credit courses, students must file the appropriate "drop" and "request for refund" forms in the Office of College of Continuing and Professional Education. The effective date of the refund is the day the forms are received by CCPE.

To receive a refund of fees for any course, you must notify CCPE in writing between the hours of 9am and 4pm at least one working day before the course begins. You will be asked to submit a written request to our office for a refund of fees. If you need to withdraw on or after the day of the first class meeting, notify the CCPE Registration office immediately. Refunds are granted in accordance with the State refund schedule.

  • If a course is cancelled, the entire course fee will be refunded.
  • If you withdraw prior to the first class meeting, 100% of the course fee will be refunded (less a $10 processing fee for credit courses).
  • For credit courses longer than four weeks, if you withdraw after the first class and before the first 25% of the course has elapsed, 65% of the total fee will be refunded.
  • For credit courses longer than four weeks, if you withdraw after 25% of the course time has elapsed, no refund will be made.
  • For courses of four meetings or less, or four weeks or less, no refund will be made after the course begins.
  • The above refund policies do not apply to courses that are offered in partnership with other educational institutions. These include, but are not limited to, the following partners: Click Safety, Ed2Go, Gatlin, VESI, the Center for Legal Studies, and the Society for Human Resource Management (SHRM).

Do not put a stop payment on a check to withdraw from a course. This results in a financial obligation to the University for the course fee; you will be assessed a $25.00 dishonored check fee plus an additional $25 late registration charge. Above refund policies do not apply to courses that are offered in partnership with other educational institutions. These include, but are not limited to, the following partners: UCSD, Gatlin, Ed2Go, VESI, and the Center for Legal Studies.

Refund Schedules for Intersessions

Winter Session refund schedule

Spring Intersession refund schedule

Summer Session refund schedule

Returned Checks

There is a $25.00 service charge for checks returned for any reason.

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At the heart of any university are its efforts to encourage critical reading skills, effective communication and, above all, intellectual honesty among its students. Thus, all academic work submitted by a student as his or her own should be in his or her own unique style, words and form. When a student submits work that purports to be his/her original work, but actually is not, the student has committed plagiarism. Plagiarism is considered a gross violation of the University’s academic and disciplinary standards.

Plagiarism includes the following: copying of one person’s work by another and claiming it as his or her own, false presentation of one’s self as the author or creator of a work, falsely taking credit for another person’s unique method of treatment or expression, falsely representing one’s self as the source of ideas or expression, or the presentation of someone else’s language, ideas or works without giving that person due credit. It is not limited to written works. For example, one could plagiarize music compositions, photographs, works of art, choreography, computer programs or any other unique creative effort. Plagiarism is cause for formal university discipline and is justification for an instructor to assign a lower grade or a failing grade in the course in which the plagiarism is committed. In addition, the University may impose its own disciplinary measures.

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General Student Information Policies

General Student Information Policies

Use of Social Security Number

CSUDH provides all students with generic 9 digit student ID numbers. These ID numbers are used to identify student records, registration, and to conduct all University business. However, students are still required to provide the University with their correct social security numbers (individual taxpayer identification numbers) pursuant to the authority contained in Section 41201, Title 5, California Code of Regulations, and Section 6109 of the Internal Revenue Code. The University may, if necessary, use the social security number to collect debts owed the University. Also, the Internal Revenue Service requires the University to file information returns that include the student’s social security number and other information such as the amount paid for qualified tuition, related expenses, and interest on educational loans. That information is used to help determine whether a student, or a person claiming a student as a dependent, may take a credit or deduction to reduce federal income taxes. Students who do not have a social security number at the time of enrollment will be required to obtain a social security number and submit it to the University within sixty days. Failure to furnish a correct social security number may result in the imposition of a penalty by the Internal Revenue Service.

Change of Address

If you are receiving several copies of the College of Extended & International Education Bulletin, or have recently moved, please cut the mailing label from the back cover of this catalog and print corrections clearly. If you are receiving the bulletin at different addresses, please indicate which address you would prefer. Send the complete mailing label with corrections to:
College of Extended & International Education, CSU Dominguez Hills, Carson, CA

Important Tax Credit Information

If you are enrolled in an eligible degree or certificate program or are taking courses to acquire or improve job skills, you may qualify for a Hope Scholarship or Lifetime Learning Tax Credit.

The Hope Scholarship Tax Credit

The Hope Scholarship tax credit is available only to students in their first two years of postsecondary education who are enrolled at least half-time in an eligible program. The tax credits are based on the amount of qualified tuition and fees, less grants and other tax-free educational assistance and the taxpayer’s modified adjusted gross income. Hope credits apply to fees paid after December 31, 1997.

The Lifetime Learning Tax Credit

The Lifetime Learning tax credit is available to students at all educational and enrollment levels who are enrolled at an eligible educational institution. As with the Hope Scholarship tax credit, this opportunity is based on the amount of qualified tuition and fees, less grants and other tax-free educational assistance and the taxpayer’s modified adjusted gross income. The Lifetime Learning credit applies to fees paid after June 30, 1998.

Distance Learning Programs

California State University Dominguez Hills provides the following information for its online and distance learning students in compliance with State Authorization information & Consumer Complaints federal Title IV regulation. Federal law [Section668.43(b)] requires all institutions must disclose to all students or prospective students the complaint agency in all states where students reside.
If a student has a complaint or concern, information on how to contact a state agency and register a complaint, can be found at the following website:

Toro Alert

Please see CSUDH campus information regarding the Toro Alert System.

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Nondiscrimination Policy

Nondiscrimination Policy

The College of Extended & International Education is an equal opportunity/affirmative action institution and does not discriminate on the basis of race, color, religion, national origin, sex, sexual preference, age, disability or veteran status. This policy is applicable to employment and student admissions, and to all educational programs and activities.

Privacy Information

The University complies with Federal and State Laws concerning privacy rights of students. These rights are summarized in the University catalog. Questions about privacy rights may be directed to the Dean of Extended Education at (310) 243-3737 or the Vice President of Student Affairs at (310) 243-3784.

Immigration Requirements for Licensure

On August 27, 1996, Governor Pete Wilson issued Executive Order W-135-96 which requested that the CSU and other state agencies implement “as expeditiously as reasonably practicable” the provision of The Personal Responsibility and Work Opportunity Reconciliation Act (PRAWORA) of 1996 (P.L.104-193). The Act, also known as the Welfare Reform Act, included provisions to eliminate eligibility for federal and state public benefits for certain categories of lawful immigrants as well as benefits for all illegal immigrants.

Students who will require a professional or commercial license provided by a local, state, or federal government agency in order to engage in an occupation for which the CSU may be training them must meet the immigration requirements of the Personal Responsibility and Work Opportunity Reconciliation Act to achieve licensure. Information concerning the regulation is available from the Vice President of Student Affairs, (310) 243-3784.

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Americans with Disabilities Act

Americans with Disabilities Act

It is the policy of California State University, Dominguez Hills to comply with the Section 504 Regulations [now, Americans with Disabilities Act] adopted by the Department of Health, Education and Welfare. Accordingly, any student at California State University, Dominguez Hills who believes that there has been a violation of the Regulations is encouraged to discuss the matter with the Dean of their College and the campus Handicapped Regulations Coordinator and/or the Handicapped Services Coordinator and such persons as may be identified by the Handicapped Regulations Coordinator in order to resolve the matter in a prompt and equitable manner.

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Sexual Harassment Policy

Sexual Harassment Policy

It is the policy of California State University, Dominguez Hills, that the campus maintain a working and learning environment free from sexual harassment of its students, employees, and those who apply for student or employee status. All should be aware that California State University, Dominguez Hills is concerned and will take action to eliminate sexual harassment. Sexual harassment includes such behavior as sexual advances, request for sexual favors, and other verbal or physical conduct of a sexual nature directed towards an employee, student, or applicant when one or more of the following circumstances are present:

  • Submission to or toleration of the conduct is an explicit or implicit term or condition of appointment, employment, admission or academic evaluation
  • Submission to, or rejection of such conduct is used as a basis for a personnel decision or an academic evaluation.

The conduct has the purpose of effect of interfering with an employee’s work performance, or creating an intimidating, hostile, offensive or otherwise adverse learning environment, or adversely affecting any student.
In determining whether conduct actually constitutes sexual harassment, the circumstances surrounding the conduct will be carefully considered. However, where the facts support the allegations, all appropriate measures including disciplinary action will be taken. For more detailed information on this policy click here.

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Campus Smoking Policy

Campus Smoking Policy

California State University, Dominguez Hills has a responsibility to its students and employees to provide a safe and healthful learning and working environment. The University recognizes the harmful effects of involuntary contact with smoke. It also recognizes the need to preserve the reasonable individual rights of smokers as long as doing so does not interfere with the right of the non-smoker to a smoke-free environment. (See CSUDH Smoking Policy)

The following policy shall be effective immediately:

  • Smoking is prohibited in all campus buildings; including offices, work areas, classrooms, lecture halls, laboratories, libraries, theaters, practice rooms, listening rooms, gymnasiums, kitchens, hallways, stairwells, elevators, eating areas and restrooms.
  • Certain areas external to buildings which do not have adequate ventilation (e.g. patios, stairways and walkways) may also be designated as non-smoking areas by the Director of Environmental Health and Safety.
  • Smoking is prohibited in all State automobiles, vans and trucks.
  • Members of the campus community who willfully violate the University smoking policy will be subject to disciplinary action through recognized administrative channels and/or in accord with the applicable collective bargaining agreement.
  • Appropriate signs designating no smoking and smoking areas shall be posted. At least one copy of this policy shall be posted in each campus building.

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Student Rights and Responsibilities

Student Rights and Responsibilities

Student Responsibility

Each student is responsible for compliance with the regulations printed in the current catalog, in the current schedule of classes and with official notices posted on official bulletin boards.

Student Discipline

The University seeks to create the optimum climate for academic excellence for both students and faculty. Within this climate, students must have the opportunity to develop an understanding of their roles as citizens in a democracy. In order to achieve these goals, the University strives to minimize its regulatory controls over individual student conduct and to maximize the opportunity for student self-control and self-discipline. Students who attend the University are expected to conduct themselves in a manner compatible with the laws of federal, state and local governments, as well as with the stated purposes of the University.
Inappropriate conduct by students or by applicants for admission is subject to discipline as provided in Sections 41301 through 41304 of Title 5, California Code of Regulations. These sections are as follows:
41301. Expulsion, Suspension and Probation of Students. Following procedures consonant with due process established pursuant to Section 41304, any student of a campus may be expelled, suspended, placed on probation or given a lesser sanction for one or more of the following causes, which must be campus related:

  1. Cheating or plagiarism in connection with an academic program at a campus.
  2. Forgery, alteration, or misuse of campus documents, records, or identification or knowingly furnishing false information to a campus.
  3. Misrepresentation of oneself or of an organization to be an agent of a campus.
  4. Willful, material and substantial obstruction or disruption, on- or off- campus property, of the campus educational process, administrative process, or other campus function.
  5. Physical abuse on- or off- campus property of the person or property of any member of the campus community or of members of his or her family or the threat of such physical abuse.
  6. Theft of, or non-accidental damage to, campus property, or property in the possession of, or owned by, a member of the campus community.
  7. Unauthorized entry into, unauthorized use of, or misuse of campus property.
  8. On campus property, the sale or knowing possession of dangerous drugs, restricted dangerous drugs, or narcotics as those terms are used in California statutes, except when lawfully prescribed pursuant to medical or dental care, or when lawfully permitted for the purpose of research, instruction, or analysis.
  9. Knowing possession or use of explosives, dangerous chemicals, or deadly weapons on campus property or at a college campus function without prior authorization of the campus president.
  10. Engaging in lewd, indecent, or obscene behavior on campus property or at a campus function.
  11. Abusive behavior directed toward, or hazing of, a member of the campus community.
  12. Violation of any order of a campus president, notice of which had been given prior to such violation and during the academic term in which the violation occurs, either by publication in the campus newspaper, or by posting on an official bulletin board designated for this purpose, and which order is not inconsistent with any of the other provisions of this Section.
  13. Soliciting or assisting another to do any act which would subject a student to expulsion, suspension, or probation pursuant to this Section.
  14. Unauthorized recording, dissemination, and publication of academic presentations for commercial purposes. This prohibition applies to a recording made in any medium, including, but not limited to, handwritten or typewritten class notes:
    1. The term “academic presentation” means any lecture, speech, performance, or other form of academic or aesthetic presentation, made by an instructor of record as part of an authorized course of instruction that is not fixed in a tangible medium of expression.
    2. The term “commercial purpose” means any purpose that has financial or economic gain as an objective.
    3. “Instructor of record” means any teacher or staff member employed to teach courses an authorize credit for the successful completion of courses.
  15. For purposes of this Article, the following terms are defined:
    1. The term “member of the campus community” is defined as meaning California State University Trustees, academic, nonacademic, and administrative personnel, students, and other persons while such other persons are on campus property or at a campus function.
    2. The term “campus property” includes:
      1. Real or personal property in the possession of, or under the control of, the Board of Trustees of the California State University , and
      2. All campus feeding, retail, or residence facilities whether operated by a campus or by a campus auxiliary organization.
    3. The term “deadly weapons” includes any instrument or weapon of the kind commonly known as a blackjack, slingshot, billy, sandclub, sandbag, metal knuckles, any dirk, dagger, switchblade knife, pistol, revolver, or any other firearm, any knife having a blade longer than five inches, any razor with an unguarded blade, and any metal pipe or bar used or intended to be used as a club.
    4. The term “behavior” includes conduct and expression.
    5. The term “hazing” means any method of initiation into a student organization or any pastime or amusement engaged in with regard to such an organization which causes, or is likely to cause, bodily danger, or physical or emotional harm, to any member of the campus community; but the term “hazing” does not include customary athletic events or other similar contests or competitions.
    6. The causes for discipline in this section shall, as appropriate, include computer-related crimes as provided in Section 502 of the Penal Code.
  16. This Section is not adopted pursuant to Education Code Section 89031.0
  17. Notwithstanding any amendment or repeal pursuant to the resolution by which any provision of this Article is amended, all acts and omissions occurring prior to that effective date shall be subject to the provisions of this Article as in effect immediately prior to such effective date.

41302. Disposition of Fees.

Campus Emergency; Interim Suspension. The President of the campus may place on probation, suspend, or expel a student for one or more of the causes enumerated in Section 41301. No fees or tuition paid by or for such student for the semester, quarter, or summer session in which he or she is suspended or expelled shall be refunded. If the student is readmitted before the close of the semester, quarter, or summer session in which he or she is suspended, no additional tuition or fees shall be required of the student on account of the suspension. During periods of campus emergency, as determined by the President of the individual campus, the President may, after consultation with the Chancellor, place into immediate effect any emergency regulations, procedures, and other measures deemed necessary or appropriate to meet the emergency, safeguard persons and property, and maintain educational activities. The President may immediately impose an interim suspension in all cases in which there is reasonable cause to believe that such an immediate suspension is required in order to protect lives or property and to ensure the maintenance of order. A student so placed on interim suspension shall be given prompt notice of charges and the opportunity for a hearing within 10 days of the imposition of interim suspension. During the period of interim suspension, the student shall not, without prior written permission of the President or designated representative, enter any campus of the California State University other than to attend the hearing. Violation of any condition of interim suspension shall be grounds for expulsion.

41303. Conduct by Applicants for Admission.

Notwithstanding any provision in this Chapter 1 to the contrary, admission or readmission may be qualified or denied to any person who, while not enrolled as a student, commits acts which, were he enrolled as a student, would be the basis for disciplinary proceedings pursuant to Sections 41301 or 41302. Admission or readmission may be qualified or denied to any person who, while a student, commits acts which are subject to disciplinary action pursuant to Section 41301 or Section 41302. Qualified admission or denial of admission in such cases shall be determined under procedures adopted pursuant to Section 41304.

41304. Student Disciplinary Procedures for the California State University.

The Chancellor shall prescribe, and may from time to time revise, a code of student disciplinary procedures for The California State University. Subject to other applicable law, this code shall provide for determinations of fact and sanctions to be applied for conduct which is a ground of discipline under Sections 41301 or 41302, and for qualified admission or denial of admission under Section 41303; the authority of the campus President in such matters; conduct related determinations on financial aid eligibility and termination; alternative kinds of proceedings, including proceedings conducted by a Hearing Officer; time limitations; notice; conduct of hearings, including provisions governing evidence, a record, and review; and such other related matters as may be appropriate. The Chancellor shall report to the Board actions taken under this section.

Student Right-to-Know Law

Under the federal Student Right-to-Know legislation, institutions of higher education are required to disclose information regarding graduation rates for first time, full-time, regularly enrolled Freshman. Prospective and currently enrolled students may review this information on the CSU Dominguez Hills Division of Student Affairs webpage accessible at www.csudh.edu/student-affairs. Questions regarding this information are referred to the Media Relations Office at the University. The federal government requires that institutions of higher learning inform prospective and continuing students regarding information pertaining to campus crime statistics, graduation and transfer rates, Family Education Rights and Privacy Act of 1974 (FERPA), and athletic participation rates/financial support (Equity in Athletics Disclosure Act). In addition to CSUDH’s Drug and Alcohol Policy, this information is available at the following web site: www.csudh.edu/student-affairs.

State Authorization

State Authorization

State Authorization

State authorization, part of the Higher Education Act, requires institutions to be authorized in the state in which they are located as a condition for eligibility to receive Title IV federal student aid. The U.S. Department of Education continues to review and update the regulations for state authorization of online education. If an institution offers postsecondary distance education to students in a state in which it is not physically located or in which it is otherwise subject to state jurisdiction as determined by the State, the institution must meet any state requirements for it to legally offer distance education in that state. The CSU Chancellor’s Office serves as a resource for campuses seeking to comply with state laws in every state. If authorization or licensure is necessary or becomes necessary, individual campuses must seek the appropriate approvals.

CSU Student Internal Complaint Process

Most student concerns are easily resolved between faculty and student. However, if a student feels his/her situation cannot be resolved at the faculty and student level, contact Dr. Lynda Wilson, Associate Dean, College of Extended and International Education. Dr. Wilson can be reached at lwilson@csudh.edu and will provide all resolution avenues available to students. In addition, a Student Advocate (studentadvocate@csudh.edu) is available to all CSUDH students. The Student Advocate can provide assistance.

You are strongly encouraged to follow the compliant process in the order listed above. You can continue to reach out to the higher authority listed below, however, they will likely refer the complaint back to our College.

California State University Dominguez Hills – Office of the President
1000 East Victoria Street, Welch Hall Suite D-450
Carson, CA 90747 USA
Phone: (310) 243-3301

California State University System – Office of the Chancellor
The California State University, Office of the Chancellor
401 Golden Shore
Long Beach, CA 90802 USA
Phone: (562) 951-4000

Some States have their own procedure for addressing complaints of their State’s residents who are enrolled in distance education higher education programs. The following information is State specific.


Indiana Resident Disclosure

This institution is authorized by:

The Indiana Board for Proprietary Education
101 W. Ohio St., Suite 670
Indianapolis, IN 46204-1984


Texas Resident Disclosures

As detailed in Texas Occupations Code, Title 2, Chapter 53, individuals who have been convicted of an offense may be ineligible for issuance of an occupational license upon completion of the educational program. Each licensing authority must provide reasons a particular crime is considered to relate to a particular license. Individuals have the right to request a licensing authority to issue a criminal history evaluation letter regarding the person's eligibility for a license issued by that authority. Refer to the above link to the specific state statute for further information.

Texas Student Complaint Policy

Additionally, Texas students can access the Texas Higher Education Coordinating Board's Student Complaints page to find an overview of the complaint process, contact information, complaint forms and a description of the complaint procedure.

Please note: Texas will not review any complaints until a student has exhausted the above CSU Student Internal Complaint Process.


Utah Student Complaint Policy for Utah residents:

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84114
(801) 530-6601

State of Utah Consumer Complaint Form ►


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