courses

Managing for Success Certificate of Completion (Online)

Course Descriptions, Schedule & Costs

The term for a particular class is based on when the class ends, not when it begins. For example, a course beginning in April and ending in July is a summer class, and you will find it in the summer schedule. Please check the current term plus the next term to determine all of your schedule options.

YOU MUST ATTEND ALL CLASS SESSIONS TO EARN CREDIT/DIGITAL BADGE FOR A COURSE, AND YOU MUST COMPLETE ALL REQUIRED COURSES TO EARN A CERTIFICATE.

Live Online Course Schedule

Major: Business | Program: Managing for Success Certificate | * C = Class Canceled *

Live Online Course Delivery

 Note: All classes for this program are LIVE ONLINE. This instructor-led program utilizes our campus' Canvas Learning Management System (LMS), available directly as well as through our student portal, MyCSUDH. Live virtual class sessions are conducted at the day/time indicated in the program schedule. Attendance and participation via Zoom at all class sessions is required.

Be sure to get your password and instructions to access MyCSUDH and other CSUDH online resources when you register, and download/print materials for the first week prior to course start.

  For questions regarding technical issues, please contact the CSUDH IT Helpdesk at 310.243.2500 and/or https://csudh.service-now.com/ ►

A Note about CCPE Academic Terms

The term for a particular class is based on when the class ends, not when it begins. For example, a course beginning in April and ending in July is a summer class, and you will find it in the summer schedule. Please check the current term plus the next term to determine all of your schedule options.

Course Descriptions

MGX 931 | Organizational Role

1.2 CEUs

Course Prerequisites: The participant should either have basic working knowledge of management principles, experience working in some form of leadership capacity, or will be doing so in the near and foreseeable future.

This four-session course examines the organizational role that each manager and supervisor takes on within the enterprise in which they work. The course provides practical approaches to effectively take on both the functional and team management responsibilities of all leaders. Participants will learn how they impact the workplace and the employees reporting to them, how they can best integrate themselves and their function into the business breaking down silos and building strong cross-functional relationships, the legal aspects of management and supervision and how to develop and manage operating budgets and understand enterprise-level financial reporting. Topics include:

• Roles and Impacts of Management
• Learning the Business
• Legal Aspects of Management
• Budget Management

MGX 933 | Functional Role

1.2 CEUs

Course Prerequisites: MGX 931 (recommended). The participant should either have basic working knowledge of management principles, experience working in some form of leadership capacity, or will be doing so in the near and foreseeable future.

This four-session course examines the specific functional role that each manager and supervisor takes on within the enterprise in which they work. The course provides practical approaches to effectively take on the core areas of functional management responsibilities. Participants will learn how they can effectively impact their department operations through the application of project management techniques, metrics and analytics, change management and operational costing and cost variance analysis. Topics include:

• Basic Project Management
• Change Management
• Metrics and Analytics
• Labor Costing and Variance Analysis

MGX 935 | Team Development

1.2 CEUs

Course Prerequisites: MGX 931, MGX 933 (recommended). The participant should either have basic working knowledge of management principles, experience working in some form of leadership capacity, or will be doing so in the near and foreseeable future.

This four-session course examines what the manager and supervisor should do to build and develop a strong and effective team of employees to accomplish departmental and company goals. The course provides practical approaches to effectively select, train, and engage employee team members, and to address workplace efficiencies, productivity and other issues. Participants will learn how they can positively impact their department operations through team development best practices. Topics include:

• Effective Selection Interviewing
• Employee On-boarding and Engagement
• Training and Development
• Problem Solving

MGX 937 | Team Management

1.2 CEUs

Course Prerequisites: MGX 931, MGX 933, MGX 935 (recommended). The participant should either have basic working knowledge of management principles, experience working in some form of leadership capacity, or will be doing so in the near and foreseeable future.

This four-session course examines effective approaches, techniques and actions managers and supervisors should take to manage the members of the departmental team, as well as achieving positive outcomes working with inter-departmental team members and leaders. The course provides practical approaches to address team performance issues, manage performance through performance management techniques, influence others to achieve desired outcomes, and how to manage a team through effective negotiations in a collective bargaining environment. Topics include:

• Performance Management
• Coaching, Counseling and Conflict Resolution
• Influencing
• Labor/Management Relations

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