OSX 913a • Effective Communication Skills

OSX 913a • Effective Communication Skills for Safety and Health Professionals

Summer and Fall 2023 courses are now available for enrollment.

* Schedule(s) subject to change; contact our OSHA Assistant for scheduling questions | Updated 8/30/2023

Course Description

This course is design to focus on the practical approach and advance techniques of effective communication. Participants will learn oral, written and non-verbal communication techniques to improve daily interactions with employees, co-workers and supervisors. Employee relationship, goal-setting and accountability will be heavily emphasized.

This highly interactive course consists of discussions, case studies and projects to build student knowledge, skills and abilities to contribute to company’s success at a strategic level.

Learning Outcomes

1. Describe the various means of communication
2. Demonstrate effective communication techniques
3. Develop specific and measurable goals for employees
4. Analyze communication barriers
5. Establish specific and measurable goals

CEUs: 0.7
Prerequisites: None
Course Length: 1 day
Recommended Materials: Pen, pencil, highlighter and writing pad

Requirements

System and Equipment Requirements

It is important that students review the system and equipment requirements listed below to be able to successfully take part in a CSUDH OTIEC course, whether participating in person or online via video conferencing.

In Person System and Equipment Requirements

• A laptop with Wi-Fi capability

Online System and Equipment Requirements

• An internet connection – broadband wired or wireless (3G or 4G/LTE)
• Access to computer or laptop; one student per device
• A stand-alone webcam or secondary device such as a phone for students attending OSHA 510, 511, 500 and 501.
• Built-in or stand-alone speakers and a microphone

Videoconferencing Requirements

• How to Navigate a PDF
• Video Conferencing Instructions

Register Today!