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Description | Schedule, Fees and Textbooks | Instructor | Testimonials | FAQs
It is accomplished by maximizing efficiency and through change, all the while incorporating the voice of the customer. “Lean” focuses on the reduction of waste, whereas “Six Sigma” focuses on consistency and the limitation of even small variations. We live in a world where things change rapidly, new products come to market quickly, profit margins can be very low, there is no margin for error, and continuous improvement is the norm. Consumers and clients expect near-perfect quality and demand that it be delivered instantaneously and at a very reasonable cost. It truly speaks to competitive advantage and long-term sustainability.
Learn how to use Lean Six Sigma quality, management, and planning tools to achieve operational excellence in the public and private sectors, and in diverse industries including: Healthcare, IT, Finance, Education, and Pharma. Your new depth of knowledge can have an immediate impact on your organization as you initiate and lead improvements.
The online certificate program uniquely equips you with the magic combination of analytical, problem-solving, critical thinking, and process improvement skills to successfully meet the challenges of today’s and tomorrow’s business environments.
This online program is relevant to any professional, ranging from middle management to senior executives. No prior experience in process management or project management is required, however a keen interest in curiosity would be helpful.
Lean Six Sigma is a proven methodology. Companies have saved billions of dollars using Lean & Six Sigma. You will be trained on a variety of topics including process improvement, project management and change management in this program. Most importantly, our coach will instill the mindset of Lean Six Sigma Leadership, that is applicable to all the sectors and industries.
In this online LSS Green Belt course, students will learn how to implement the Lean Six Sigma methodology in their organizations to improve customer satisfaction and deliver bottom line results. Participants will learn the five-phase DMAIC project approach and master quality tools that they can apply immediately at their workplaces. Students will perform analysis and apply Six Sigma tools using a hospitality industry case study. Upon successful completion of the class, students will earn their Green Belt Certificate.
The 9-week, online, instructor led program includes:
Course topics include:
Dates: September 27–November 22, 2023
Live Zoom office hours on scheduled days or by appointment - dates/times provided in course LMS.
Fee: $1,750 (single course)
Course Number: 45798
Multiple enrollment discounts are available for enrolling of three or more students. To apply for multiple person discounts, email learn@csudh.edu.
Students will be required to purchase the course companion slide book from amazon.com for $35.99: https://www.amazon.com/Lean-Sigma-Online-Course-Companion/dp/0990683834/
Dr. Mary McShane-Vaughn is the founder of University Training Partners, a company that develops and delivers Lean Six Sigma training for corporations and universities. Over the past eleven years she has enthusiastically trained more than 1200 Yellow, Green and Black Belts in Six Sigma techniques.
Mary earned her PhD in Industrial Engineering and an MS in Statistics from the Georgia Institute of Technology, and a BS in Industrial Engineering from Kettering University in Michigan. She is co-author of The Certified Quality Inspector Handbook, and author of The Probability Handbook, The Probability Workbook, and Lean Six Sigma Leadership. Dr. McShane-Vaughn holds ASQ certifications as a Six Sigma Black Belt, Quality Engineer and Reliability Engineer.
Connect with Dr. McShane-Vaughn:
https://www.linkedin.com/in/drmmv/ ►
Students should be comfortable creating graphs and using formulas in Microsoft Excel and be able to solve algebraic equations.
Students should have access to Microsoft Excel as well as an internet connection for this online course. View online access details ►
Students will be required to purchase the course companion slide book from amazon.com for $35.99, https://www.amazon.com/Lean-Sigma-Online-Course-Companion/dp/0990683834/.
Printed materials will not be available.
Please see the course schedule in the program description above. Students will view pre-recorded instructional videos and post assignments on the discussion boards for each module. There will be a weekly online wrap-up session led by the instructor. These sessions will be recorded for future viewing in case a student cannot attend due to work or family commitments.
The course fee is $1,750. The textbook is $35.99.
Call 310-243-3741, option 1 during business hours. For discounts for group enrollments of 3 or more, email learn@csudh.edu.
learn@csudh.edu | 310-243-2075
Join us online to connect with other students and professionals in our student group on LinkedIn (MSQA members invited even if not in LSS; open to all MSQA and LSS members).
Please contact Mary McShane Vaughn at mvaughn@utp-us.com.
There are no prerequisites for enrollment and no admission process. When you're ready to register, call 310-243-3741 (Option 1) during business hours.
Have questions about the program? Call 310-243-2075, email learn@csudh.edu, or use our LiveChat ↘ to ask questions or leave a detailed message about this program.