Lean Six Sigma Green Belt Certificate (Quality Assurance) | CSUDH CEIE | Carson, CA

Lean Six Sigma Green Belt Certificate

Instructor | Fees | Schedule | Testimonials | FAQs


What is Lean Six Sigma?

Lean Six Sigma Green Belt CertificationLean Six Sigma is a management methodology applied by businesses to improve products and processes, and ultimately achieve operational excellence.

It is accomplished by maximizing efficiency and through change, all the while incorporating the voice of the customer. “Lean” focuses on the reduction of waste, whereas “Six Sigma” focuses on consistency and the limitation of even small variations. We live in a world where things change rapidly, new products come to market quickly, profit margins can be very low, there is no margin for error, and continuous improvement is the norm. Consumers and clients expect near-perfect quality and demand that it be delivered instantaneously and at a very reasonable cost. It truly speaks to competitive advantage and long-term sustainability.

Learn how to use Lean Six Sigma quality, management, and planning tools to achieve operational excellence in the public and private sectors, and in diverse industries including: Healthcare, IT, Finance, Education, and Pharma. Your new depth of knowledge can have an immediate impact on your organization as you initiate and lead improvements.

The certificate program uniquely equips you with the magic combination of analytical, problem-solving, critical thinking, and process improvement skills to successfully meet the challenges of today’s and tomorrow’s business environments.

Who Should Attend?

This program is relevant to any professional, ranging from middle management to senior executives. No prior experience in process management or project management is required, however a keen interest in curiosity would be helpful. 

Why Should You Attend?

Lean Six Sigma is a proven methodology. Companies have saved billions of dollars using Lean & Six Sigma. You will be trained on a variety of topics including process improvement, project management and change management in this program. Most importantly, our coach will instill the mindset of Lean Six Sigma Leadership, that is applicable to all the sectors and industries.

Course Description

In this LSS Green Belt course, students will learn how to implement the Lean Six Sigma methodology in their organizations to improve customer satisfaction and deliver bottom line results. Participants will learn the five-phase DMAIC project approach and master quality tools that they can apply immediately at their workplaces. Students will perform analysis and apply Six Sigma tools using a hospitality industry case study. Upon successful completion of the class, students will earn their Green Belt Certificate.

The 9-week, instructor led program includes:

  • Modules on the Six Sigma philosophy, DMAIC methodology, graphical analysis tools, statistical methods, and Lean tools
  • Instructional videos with companion course guide
  • Hospitality industry case study
  • Excel companion spreadsheet with templates and custom calculators
  • Asynchronous discussion board assignments
  • Three open-book, multiple choice exams which can be taken up to two times to attain a 70% passing score.
  • Weekly live online sessions held in the evening from 6:30-7:30pm PDT. These sessions will be archived for later viewing if the student is unable to participate in the live meetings.

Course topics include:

  • Introduction to Lean Six Sigma
  • The DMAIC Project Roadmap
  • Capturing the Voice of the Customer
  • Project Selection and Scope
  • The Project Charter
  • Stakeholder Analysis
  • Six Sigma Teams
  • The Cost of Quality
  • Process Maps
  • Graphical Analysis using Microsoft Excel
  • Analysis Tools for Teams
  • Introduction to Statistics
  • Measures of Central Tendency & Dispersion
  • The Normal Distribution
  • Confidence Intervals
  • The Six Sigma Shift
  • Process Capability
  • Control Charts
  • Lean: Eight Wastes, Visual Management, 5S, Quick changeover, Mistake proofing
  • Control Plans

Schedule, Fees and Textbook

Dates: September 20 - November 19

Course number: 46756

Fee: $1,750. Multiple enrollment discounts are available for enrolling of three or more students. To apply for multiple person discounts, email learn@csudh.edu.

Students will be required to purchase the course companion slide book from amazon.com for $35.99: https://www.amazon.com/Lean-Sigma-Online-Course-Companion/dp/0990683834/

   

Information & Registration

There are no prerequisites for enrollment and no admission process. When you're ready to register, call 310-243-3741 (Option 1) during business hours.

Have questions about the program? Call 310-243-2075, email learn@csudh.edu, or use our LiveChat ↘ to ask questions or leave a detailed message about this program.

Instructor: Dr. Mary McShane-Vaughn

Dr. Mary McShane VaughnDr. Mary McShane-Vaughn is the founder of University Training Partners, a company that develops and delivers Lean Six Sigma training for corporations and universities. Over the past eleven years she has enthusiastically trained more than 1200 Yellow, Green and Black Belts in Six Sigma techniques.

Mary earned her PhD in Industrial Engineering and an MS in Statistics from the Georgia Institute of Technology, and a BS in Industrial Engineering from Kettering University in Michigan. She is co-author of The Certified Quality Inspector Handbook, and author of The Probability Handbook, The Probability Workbook, and Lean Six Sigma Leadership. Dr. McShane-Vaughn holds ASQ certifications as a Six Sigma Black Belt, Quality Engineer and Reliability Engineer.

 Connect with Dr. McShane-Vaughn:
https://www.linkedin.com/in/drmmv/ ►

What students are saying about the certificate...

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Frequently Asked Questions

Lean Six Sigma: FAQs

What background or pre-requisite information should I have?

Students should be comfortable creating graphs and using formulas in Microsoft Excel and be able to solve algebraic equations.

Do I need a computer/smart device and Internet access?

Students should have access to Microsoft Excel as well as an internet connection.

How do I access my course materials?

Students will be required to purchase the course companion slide book from amazon.com for $35.99, https://www.amazon.com/Lean-Sigma-Online-Course-Companion/dp/0990683834/. 

Will printed materials be made available?

Printed materials will not be available.

When and where will the course be held?

Classes will be held September 20 - November 19. Students will view pre-recorded instructional videos and post assignments on the discussion boards for each module. There will be a weekly online wrap-up session led by the instructor on Tuesday evenings from 6:30-7:30pm beginning on September 28th. These sessions will be recorded for future viewing in case a student cannot attend due to work or family commitments.

What is included in the cost?

The course fee is $1,750. The textbook is $35.99.

How do I register?

Call 310-243-3741, option 1 during business hours. For discounts for group enrollments of 3 or more, email learn@csudh.edu.

Where can I contact the organizer with any questions?

learn@csudh.edu/310-243-2075 or LiveChat

Join us online to connect with other students and professionals in our student group on LinkedIn (MSQA members invited even if not in LSS; open to all MSQA and LSS members).

Where can I contact the instructor with any questions?

Please contact Mary McShane Vaughn at mvaughn@utp-us.com.