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What is Lean Six Sigma?
Lean Six Sigma is a management methodology applied by businesses to improve products and processes, and ultimately achieve operational excellence.
It is accomplished by maximizing efficiency and through change, all the while incorporating the voice of the customer. “Lean” focuses on the reduction of waste, whereas “Six Sigma” focuses on consistency and the limitation of even small variations. We live in a world where things change rapidly, new products come to market quickly, profit margins can be very low, there is no margin for error, and continuous improvement is the norm. Consumers and clients expect near-perfect quality and demand that it be delivered instantaneously and at a very reasonable cost. It truly speaks to competitive advantage and long-term sustainability.
Learn how to use Lean Six Sigma quality, management, and planning tools to achieve operational excellence in the public and private sectors, and in diverse industries including: Healthcare, IT, Finance, Education, and Pharma. Your new depth of knowledge can have an immediate impact on your organization as you initiate and lead improvements.
The online certificate program uniquely equips you with the magic combination of analytical, problem-solving, critical thinking, and process improvement skills to successfully meet the challenges of today’s and tomorrow’s business environments.
Who Should Attend?
This online program is relevant to any professional, ranging from middle management to senior executives. No prior experience in process management or project management is required, however a keen interest in curiosity would be helpful.
Why Should You Attend?
Lean Six Sigma is a proven methodology. Companies have saved billions of dollars using Lean & Six Sigma. You will be trained on a variety of topics including process improvement, project management and change management in this program. Most importantly, our coach will instill the mindset of Lean Six Sigma Leadership, that is applicable to all the sectors and industries.
Course Description
In this online LSS Green Belt course, students will learn how to implement the Lean Six Sigma methodology in their organizations to improve customer satisfaction and deliver bottom line results. Participants will learn the five-phase DMAIC project approach and master quality tools that they can apply immediately at their workplaces. Students will perform analysis and apply Six Sigma tools using a hospitality industry case study. Upon successful completion of the class, students will earn their Green Belt Certificate.
The 9-week, online, instructor led program includes:
- Modules on the Six Sigma philosophy, DMAIC methodology, graphical analysis tools, statistical methods, and Lean tools
- Instructional videos with companion course guide
- Hospitality industry case study
- Excel companion spreadsheet with templates and custom calculators
- Asynchronous discussion board assignments
- Three open-book, multiple choice exams which can be taken up to two times to attain a 70% passing score.
- Weekly live online sessions held in the evening from 6:30-7:30pm PDT. These sessions will be archived for later viewing if the student is unable to participate in the live meetings.
Course topics include:
- Introduction to Lean Six Sigma
- The DMAIC Project Roadmap
- Capturing the Voice of the Customer
- Project Selection and Scope
- The Project Charter
- Stakeholder Analysis
- Six Sigma Teams
- The Cost of Quality
- Process Maps
- Graphical Analysis using Microsoft Excel
- Analysis Tools for Teams
- Introduction to Statistics
- Measures of Central Tendency & Dispersion
- The Normal Distribution
- Confidence Intervals
- The Six Sigma Shift
- Process Capability
- Control Charts
- Lean: Eight Wastes, Visual Management, 5S, Quick changeover, Mistake proofing
- Control Plans
Schedule, Fees and Textbook
NBQA 991 Lean Six Sigma Green Belt
Dates: Wednesdays online, 4/12/23 - 6/7/23, 6:30 -7:30 pm Pacific.
Course number: 38231
Fee: $1,750. Multiple enrollment discounts are available for enrolling of three or more students. To apply for multiple person discounts, email learn@csudh.edu.
Students will be required to purchase the course companion slide book from amazon.com for $35.99: https://www.amazon.com/Lean-Sigma-Online-Course-Companion/dp/0990683834/
Dr. Mary McShane-Vaughn is the founder of University Training Partners, a company that develops and delivers Lean Six Sigma training for corporations and universities. Over the past eleven years she has enthusiastically trained more than 1200 Yellow, Green and Black Belts in Six Sigma techniques.
Mary earned her PhD in Industrial Engineering and an MS in Statistics from the Georgia Institute of Technology, and a BS in Industrial Engineering from Kettering University in Michigan. She is co-author of The Certified Quality Inspector Handbook, and author of The Probability Handbook, The Probability Workbook, and Lean Six Sigma Leadership. Dr. McShane-Vaughn holds ASQ certifications as a Six Sigma Black Belt, Quality Engineer and Reliability Engineer.
Connect with Dr. McShane-Vaughn:
https://www.linkedin.com/in/drmmv/ ►