Quality Assurance in Service

Master of Quality Assurance Service Certificate

Students who complete the four required courses for the Master of Quality Assurance -- Service with a cumulative GPA of 3.0 (B) or better will receive a Professional Certficate issued through the California State University, Dominguez Hills College of Continuing and Professional Education. Admission to the University is not required, but a bachelor's degree which includes some probability and/or statistics is a requirement. Exceptions to this requirement can be approved by the MSQA program coordinator, who can be reached at 310-243-3352.

Courses (course descriptions are available here)

Quality Function Management & TQM (3) QAS 511
Statistical Quality for Service Professionals (3) QAS 530
Customer Satisfaction& Quality Assurance (3) QAS 531
QA for the Service Delivery Process (3) QAS 532

Further information may be obtained by contacting the University by telephone or e-mail.

Telephone: 1-310-243-3880 (MSQA office)
email: msqa@csudh.edu