Student FAQ

To be considered fully immunized against SARS-CoV-2, you must have received either the approved two dose vaccine or the approved single dose vaccine and the SARS-CoV-2 booster. The deadline to receive the booster is six months after receiving the final dose of the original vaccine. Students who are not fully vaccinated (including completing the self-certification process with vaccination record upload), do not have an approved medical or religious exemption or selected no physical access to campus are not able to access campus facilities.

CSUDH requires students who are accessing university facilities or programs to receive a vaccine booster shot to be fully immunized against SARS-CoV-2, the virus that causes COVID-19, and in compliance with the university's COVID-19 vaccination policy. Boosters must be received by six months after an individual received the final dose of the original vaccination.

You may be excused from the vaccine requirement due to a medical condition for which an Approved Vaccine presents a significant risk of a serious adverse reaction. Any medical exemption must be verified by a certified or licensed healthcare professional. You will need to complete the self-certification process, indicate medical exemption, and provide the appropriate documentation.

You may be excused from the vaccine requirement due to a medical (including mental health) condition for which an Approved Vaccine presents a significant risk of a serious adverse reaction. Any medical exemption must be verified by a certified or licensed healthcare professional. You will need to complete the self-certification process, indicate medical exemption, and provide the appropriate documentation.

If you are not yet eligible for the booster, but you have already completed the original self-certification process, you should wait until you are eligible to receive the booster. Once you are eligible, you should then get the booster and complete the self-certification process to include the booster information.

If you are not eligible for the booster now, you should wait to update your self-certification record until you are eligible to receive the booster. Once you are eligible and receive the booster, you will need to update your record within your myCSUDH portal.

The CSU's vaccine requirement includes the SARS-CoV-2 booster. If you received the original approved vaccination and are eligible to receive the booster based on the time of your last vaccination, but do not plan to get the booster, you must resubmit the self-certification and qualify for a medical or religious exemption.

No. Unfortunately, the CSUDH Student Health Center cannot provide students a medical exemption letter.

Here are some local community medical clinics and resources:

South Bay Family Health Care
270 East 223rd St.
Carson, CA
www.sbfhc.org

List of Local Medical Providers
www.bchd.org/resources-category/medical

No. As of August 2022, students who received a medical or religious exemption are no longer required to test weekly.

Once you submit the self-certification, you will receive a final message asking you to click "Finish" to return to the homepage. You will be redirected to the self-certification page once you click "Finish." Do not resubmit the documentation unless you are instructed to by a member of the CSUDH COVID-19 Response team. Resubmitting the certification multiple times may cause a delay in your record being processed. 

All certifications and exemptions are reviewed and approved by designated officials. All vaccination documents are verified for authenticity and exemption requests are approved on a case-by-case basis, which requires 3-5 business days. You will receive a notification on your ToroMail regarding the approval status of your vaccine certification or exemption request. Vaccine Self-Certification submission on myCSUDH is not an automatic approval. 

To check on the status of your self-certification, or to inquire about the self-certification hold, you should call the COVID Safety line at (310) 243-2809 or email covid_safety@csudh.edu. Always include your first name, last name and CSUDH Student ID number when emailing the university.

Yes, if you originally self-certified as not accessing campus, but you are now enrolled in face-to-face courses, you must update your self-certification record to be in compliance with the vaccination requirement.

If you are receiving an error message, or if you have been told by someone on the COVID-19 Response team that your document was not accepted, you must resubmit the document within the proper guidelines. Save and upload any supporting documents on myCSUDH as .bmp, .gif, .jpg, .jpeg, or .png. PDFs are not accepted. If the image is too large, you will need to resize the image to ensure the system is able to register the file.

For Vaccination Cards:

• Students must be fully vaccinated to complete self-certification.
• Ensure that the dates you have entered manually match your vaccination card and are not future dates.
• Upload a single photo of the front of your vaccination card where dates are readable.

Medical/Religious Exemption Documents:

• Upload a single page in an appropriate picture format. You can do this by taking a screenshot from your laptop to automatically save in the correct format.
• The size of your document might be preventing you from uploading successfully. Ensure you are uploading a document that is no bigger than 118 KB.

If you are still having issues:

• Upload from a computer or laptop.
• Clear your browsing history.
• Restart the self-certification process through your portal.

After uploading, you should see a "View" button will become available and you will be able to view the document you submitted. If you do not see the button or continue to experience issues, please call the COVID Safety Team at (310) 243-2809 or email us at covid_safety@csudh.edu.

If your vaccination records are on two different files, take an image that includes both records within one photo. You can do this by placing the two images side-by-side and taking a single photo of both records together.

You may be able to find virtual classes to replace those meeting face-to-face, either because it's an online section of the same course, or because it’s a different course, offered online, that meets the same degree requirement. However, it’s in your interest to come to campus if that’s how your classes are offered. Most of our courses and instruction are optimized for face-to-face instruction. For these courses you’ll find the subjects make more sense, and that it’s easier for you to remember what you've learned and apply it in other settings, when you take your classes the way they were designed.

In the case of COVID-19 or any other medical emergency that keeps you away for some of the semester, we will work with you to minimize the impacts to your learning, your grades, and your progress to graduation. If you have to quarantine, then make sure you immediately notify your instructors and the Office of the Registrar.

CSUDH is taking all necessary measures to ensure safety requirements will be met for in-person classes. This includes enhanced cleaning and mandatory mask-wearing in classrooms and laboratories.

Students who don't hear back from their instructors should next contact the chair of the relevant department. If there is still no response, contact the associate dean of the college.

Please visit the University Advisement Center contact page for hours of operation, information about the Toro Success Collaborative (TSC) platform, and advice for how to schedule an appointment.