FAQ

For Fall 2023 applications, admission decisions will be released beginning February 1st via email. After this date, you can check your Campus Account at My.CSUDH.edu for the status of your application for the most up to date information.

The Office of Admissions is open Monday – Friday from 8:00 a.m. to 5:00 p.m. We are located in James L. Welch Hall (WH) 245 at Toro Welcome and Information Center.

Official transcripts are sent by mail or electronically (preferred) by the institution. An official electronic transcript or E-Transcript is delivered directly to the Admissions office electronically by your high school or colleges(s).

Transcripts are processed on a daily basis. Please allow up to two weeks for processing and continue to check your My.CSUDH portal for updates. The transcript(s) will be removed from your To Do List as soon as it has been processed by the Admissions office. If the transcript(s) is still on your To Do List for two weeks after you have confirmed it's been sent from the high school or college(s), email admissions@csudh.edu to inquire.

The deadline to submit official transcripts is July 15, 2023 for First-Time, First Year students.

The deadline to submit official transcripts is June 30, 2023 for Transfer students.

No, we cannot accept unofficial transcripts. We require official transcripts from all institutions attended whether the courses are transferrable or not by the document deadline.

Yes, we only accept official electronic transcripts. Please contact your institution(s) for transcript delivery instructions. Official transcripts can be ordered through the registrar's office at your high school or college(s). This delivery option is only accepted for domestic (US) institutions.

All transcripts must be delivered directly to the Admissions Office by your high school or colleges(s). All foreign institutions must utilize this delivery method.

Official transcripts must be submitted from all institutions attended, whether the courses are transferable or not.

The deadline to submit official transcripts is July 15, 2023 for First-Time, First Year students.

The deadline to submit official transcripts is June 30, 2023 for Transfers students.

Yes, all official AP scores should be submitted, regardless of the score. Please visit apstudents.collegeboard.org and order your scores to be sent to CSUDH. Please note, it takes about 4-6 weeks for the scores to be officially sent. Archived scores can take longer than 6 weeks to be received by CSUDH.

Advanced placement (A.P.) and honors courses will continue to earn extra GPA points for up to eight semesters of approved honors level, International Baccalaureate (I.B.) and Advanced Placement (A.P.) courses taken in the last three years of high school: A=5 points, B=4 points, C=3 points. No more than two approved honors level courses taken in the 10th grade may be given extra points.

Please send an email to the admissions@csudh.edu with your full name, CSUDH student ID number, and requesting to withdraw your admissions application.

Fall 2023 undergraduate admitted applicants must submit the $125 non-refundable Intent to Enroll deposit by May 1, 2023. Please note the Intent to Enroll Deposit and reservation payment for New Student Orientation are required before applying for housing.

Fall 2023 undergraduate admitted students who missed the Intent to Enroll deadline will need to submit an undergraduate admissions appeal. To learn more about submitting an admissions appeal please use the following link csudh.edu/future-students/have-applied/denied-admission.

The Intent to Enroll Deposit is $125. 

If you submitted a 2023-2024 FAFSA or California Dream Act Application by March 2, 2023, and received a Student Aid Report (SAR) with an Expected Family Contribution (EFC) of $0, the Intent to Enroll Deposit waiver will be applied to your account. This means, the $125 fee will be waived. If you submitted the FAFSA or California Dream Act Application after March 2, 2023, you will not be eligible for the waiver.

No, after making the payment, a refund is not available for any reason.

If you are not receiving admission emails, please send an email to admissions@csudh.edu. Include your first and last name along with the email address that was used to submit the application.

Your login information is included in the Application Acknowledgment email you received when you first submitted your application for admission. If you did not receive the email, you may follow the “Forgot Username/Password?” link on the My.CSUDH.edu webpage. If you are unable to provide the required information to reset your username or password, please refer to CSUDH IT Help Desk at 310-243-2500, option 1 for assistance as the Office of Admissions does not have the ability to send temporary passwords or assist with technical issues. Alternatively, you can enter a Zoom conference room with our IT team in the below link. They are open from 9am to 6pm PST. csudh.zoom.us/j/798519820

No, unfortunately we are not able to provide you with your student ID over the phone or by email. The acknowledgment email received contains your student ID number. You can also lookup your student ID by going to csudh.edu/username.

1. 1. YES: Please register with Student disability Resource Center Office and provide documentation supporting your disability.
   2. NO, but I have difficulty learning and suspect that I may have a learning disability: Please complete and return our Learning Disability Assessment Questionnaire.
2. Did you utilize Disability Services or were you registered with DSS/DSPS at your community college or other institution of higher education?
3. 1. YES: Please register with the Student disability Resource Center Office and provide documentation supporting your disability. If possible, provide documentation of the accommodations you received in community college.
4. Did you receive a math course waiver at your prior institution of higher education?
5. 1. YES: Please provide the supporting documentation to Student disability Resource Center Office.
   2. NO, but I believe I may have a learning disability. Please complete and return our Learning Disability Assessment Questionnaire.

Please visit csudh.edu/residency for information on residency. If you have further questions or need clarification, please send an email to admissions@csudh.edu with the subject line "Residency Question". You will be contacted within 1-2 business days.

Undergraduate: You may submit an admissions appeal to have your file reevaluated. Admission Appeal Instructions are available online at: Admission Appeals 

Graduate: Please contact the Academic Program Coordinator at csudh.edu/gsr/graduate- studies/degree-programs

You have the option of handwriting or typing a letter. If you choose to write one, please make sure it is legible.

Admission appeals are submitted electronically by using the Admissions Appeals Dropbox. We recommend making sure that the appeal is filled online and submitted electronically.

There is no guarantee that an appeal will be approved. However, every appeal receives full consideration. Please make sure to submit a complete appeal packet. You can learn more by visiting csudh.edu/future-students/have-applied/denied-admission.

All appeal decisions will reflect on your Campus Account at My.CSUDH.edu. You will receive a response within 7-14 business days after all appeal documents have been received. Appeal decisions will be communicated to you via the email account on your admission application. Please make sure you check all spam or junk folders to ensure you do not miss this email.

If the appeal is approved, you are responsible for meeting all deadlines and other obligations that pertain to the desired admission term. An appeal is only considered once, and the decision rendered is final. If any deadlines are missed or the admission requirements are not met, keep in mind that an additional appeal cannot be submitted for the same academic term.

Yes, New Student Orientation is a mandatory Enrollment requirement – no exceptions. The registration deadline is May 1, 2023. You must first submit your Intent to Enroll deposit and then register for NSO.

No, Toro Admit Day is a day for newly admitted students to engage with the campus and our students and faculty. New Student Orientation is a mandatory enrollment requirement.

All newly admitted students register during New Student Orientation (NSO). Students will be provided with guidance on which courses to register for and how to register during NSO. It is extremely important you submit official transcripts as soon as you complete the Spring 2022 semester in order to ensure you register for appropriate courses.

This year, with consideration to the current public health emergency, while we are planning for an in-person New Student Orientation for Fall 2023, CSUDH reserves the right to switch to a virtual format if necessary.

Yes, we are hosting virtual campus tours. To register, please visit csudh.edu/tours.

For assistance on resetting your password, please contact the IT Help Desk. 
Call: 310-243-2500 and select option 1.
Text: 310-243-2500. 

Helpdesk (On-site, Walk-in)
Mon. – Fri., 8:30 a.m. – 6:00 p.m.
Natural Sciences and Mathematics(NSM) C-151

I.T. Call Center Support (Remote) 
Mon. – Fri., 8:00 a.m. – 6:00 p.m.
Sat & Sun, 9:00 a.m. – 6:00 p.m.

CSUDH requires students who are accessing university facilities or programs to receive a vaccine booster shot to be fully immunized against SARS-CoV-2, the virus that causes COVID-19, and in compliance with the university's COVID-19 vaccination policy. Boosters must be received by six months after an individual received the final dose of the original vaccination.

To check on the status of your self-certification, or to inquire about the self-certification hold, you should call the COVID Safety line at (310) 243-2809 or email covid_safety@csudh.edu. Always include your first name, last name and CSUDH Student ID number when emailing the university.