Tutoring Guidelines and Online Expectations

Updated 2/9/22

General Guidelines

Services are only for currently enrolled CSUDH students taking CSUDH courses.
All students must have a valid CSUDH ID to access TLTC services and facilities.
No eating and no food in the center.
Drinks with lids are allowed.
Center facilities and services are for academic use only.
All TLTC services support students to become independent life-long learners.
All TLTC services abide by the campus’ Academic Integrity policy and exclude answer-checking and editing services. Students will always be responsible for their own work.

All center staff and visitors must wear a N95, KN95, KF94, or be double masked while in the center. (updated 3/19/22)
Those who refuse to wear a mask will not be allowed to participate in services or enter the facilities.
Individuals are not allowed to visit the center if they are experiencing Covid like symptoms.
Social distancing practices will be enforced in the center
Room occupancy will be limited to LIB 1575 = 42 people & LIB 1008 = 18 people
Campus, CSU, and County guidelines must also be followed. Embedded in the policy is updating your vaccination status.
Visit the Toros Together site for current information on campus safety and reporting procedures and locations to pick-up free masks and access free Covid testing

Tutors provide strategies to help students move forward with their learning process. Tutoring is never a substitute for missed lectures, incomplete readings, or meetings with a professor or professional.
Tutors are peer CSUDH students who cover various subjects. They are scheduled throughout the center’s business hours.

Attend class: tutoring is a great way to supplement your learning experience, but it is not a substitute for class. It is vital that you attend class, read the text, and bring your notes and questions to the tutoring session.
Plan ahead: tutors are often in high demand particularly during peak times (midterms & finals). Schedule your appointment at least one week before the assignment is due.
Be prepared: before your tutoring session take the time to review your assignment, identify the areas where you are struggling, and draft questions you have. See the section below on what to expect during the tutoring session for additional tips on how to prepare.
Participate: tutors are students who have mastered being a successful college student and have a wealth of knowledge to share about the courses you are taking. Keep in mind they are not professors or content-experts. Tutors will share study strategies and will help you understand problems and concepts, but they will not do your work for you. Discussion and practice will help you gain clarity and master the content too. Show up on time and prepared for your tutoring session.

Drop-in sessions for in-center and online tutoring can be scheduled at the Learning Center's front desk and through the chatbox on the Services page.
Online appointments may be scheduled through the Toro Success Collaborative (TSC). Students will require a confirmation email sent through toromail to verify that an appointment has been scheduled. Please visit the TSC page for more information.

Don't expect your tutor to "fix" your assignment.
Take the time to understand your tutor's suggestions and put them into practice.
Be patient with yourself; building your skills will take time.
Take responsibility for your work. Your tutor will offer suggestions and strategies, but it's ultimately up to you to complete the assignment.
Give us your feedback on your tutoring sessions and our services, so we can keep improving them.

A copy or draft of your work.
A copy of your assignment/professor’s instructions.
Any other relevant materials (textbook, class notes, guides, etc.) concerning the topic you are seeking assistance.
A list of questions or topics where you know you are struggling.
For online appointments, students should email any relevant information or materials to their tutors at the start of their sessions.