Tutoring Guidelines

Center & Service Guidelines

Updated on 8/16/22 for Fall 2022 Services

General Guidelines

• Services are only for currently enrolled CSUDH students taking CSUDH courses.
• All students must have a valid CSUDH ID to access TLTC services and facilities.
• No eating in the center.
• Drinks with lids are allowed.
• All TLTC services support students to become independent life-long learners.
• All TLTC services abide by the campus’ Academic Integrity policy and exclude answer-checking and editing services. Students will always be responsible for their own work.

Center Health and Safety Guidelines

• The center is considered a laboratory instructional space. All center staff and visitors must wear a mask.
• Those who refuse to wear a mask will not be allowed to participate in services or enter the facilities.
• Individuals experiencing Covid like symptoms will not be allowed in the center.
• Campus, CSU, and County guidelines must also be followed. Embedded in the policy is updating your vaccination status.
• Visit the Toros Together site for current information on reporting procedures, mask distribution sites, and free Covid testing hours

General Tutoring Service Guidelines:

• Tutors provide strategies to help students move forward with their learning process. Tutoring is never a substitute for missed lectures, incomplete readings, or meetings with a professor or professional.
• Tutors are peer CSUDH students who cover various subjects. They are scheduled throughout the center’s business hours.
• Services are all group sessions.
• If a student has a SdRC accommodation, SdRC will notify us of the accommodation. Accommodations will be scheduled by TLTC professional staff.

Drop-in Group Tutoring Guidelines

• To access in-center drop-in tutoring, students must visit LIB-1575 and check in at the front desk.
• Students are assigned to tutors on a first come first serviced basis.
• Sessions are always group sessions.

Online Tutoring Appointment Guidelines

• Online group tutoring appointments can be scheduled through TSC.
• If tutoring subjects and times do not meet a student’s needs, in-center tutors provide more subjects and service hours.
• Sessions are held through Zoom.
• Students will need an adequate location with minimal distractions to log into their session, reliable internet connection, and a connected device with a camera and microphone.
• Appointments can be scheduled up to a week in advance.
• One appointment can be scheduled at a time.
• If students are 10 minutes late to their appointment, they may need to reschedule.