Online PTE

Perceived Teaching Effectiveness (Online Portal) 

Accessing the PTE Portal

All PTE's for all faculty are administered via the online PTE portal.

Faculty, college deans, department chairs, and reviewers may access the Perceived Teaching Effectiveness (PTE) portal at https://dhwapp.csudh.edu/perceived/login or via MyCSUDH.edu.

  • All faculty can view the data collected for courses they have taught and print via the PTE portal. 
  • Department chairs (tenured faculty) will be able to see the PTE Results reports for their faculty members.
  • Deans will be able to see reports for courses in their college.
  • Reviewers (tenured faculty) evaluating Lecturers will be able to see reports for courses they have been granted access by the Office of Faculty Affairs and Development. * 
  • PTE results are available after grades have been submitted at the end of each semester.

*For RTP purposes, candidates for retention, tenure and promotion shall be evaluated via Interfolio. Each RTP committee member/reviewer will be provided access to the candidate Working Personnel Action File (WPAF) via Interfolio. Please click on the following link for more information on the RTP Guidelines and Policies.

PTE User Guides

PTE Reports

Please follow these steps to access PTE results.

  • Step 1: Access the CSUDH Perceived Teaching Effectiveness Login site.
  • Step 2: Enter your CSUDH network username and password. Click the login button.
  • Step 3: Once you have successfully logged in, you can select the appropriate semester and the course you wish to see reports for.

PTE Memorandums 

  • December 2, 2022 E-Mail | Presidential Memorandum 2022-05: Process for Student Course Evaluations of Faculty Perceived Teaching Effectiveness 
  • March 13, 2020 | Spring 2020 PTE Evaluations and COVID-19 Memorandum [PDF]
  • January 15, 2019 | PTE Administration in the 2018/2019 Academic Year Memorandum [PDF]

FAQs 

The following are answers to the most frequently asked questions about the Perceived Teaching Effectiveness process.

FAQs for Students

How do I know when the student evaluations are open?

You will receive notification via email and within Canvas.

How do I access the student evaluations?

Via the email sent to your Toro email address and via MyCSUDH.edu portal will contain a link to the evaluations for your courses. 

I have more than one instructor in a course. Can I evaluate them individually?

Yes. You will complete a separate evaluation for each instructor when there is more than one instructor for a course. You may access the link via email or MyCSUDH.edu.

Are my responses confidential?

Yes. Responses are reported without your name; thus, your identity isn't disclosed.

I had multiple evaluations to complete and mistakenly evaluated one course when I thought it was another one. Can I redo the evaluation?

No. Once an evaluation is submitted, it cannot be reopened. Students should preview and verify that their responses are being completed for the assigned instructor listed on the PTE survey before submitting.

If you wish to provide notification regarding the incorrect submission, you may notify the instructor in writing. However, you will need to disclose your identity to the instructor. If you decide to do so, you may provide your written feedback of the course to the instructor. 

I forgot to fill out my evaluation before the deadline and I want to provide feedback about the instructor/course. Can you reopen the evaluation?

Once the evaluation has closed, we are unable to reopen it or extend the deadline. If you wish to provide feedback about a course/instructor and the evaluation has closed, you may notify the instructor in writing. However, you will need to disclose your identity to the instructor. If you decide to do so, you may provide your written feedback of the course to the instructor. 

Why are evaluations closed before the final exam period?

Evaluations are administered before the final exam period to minimize the likelihood that final grades will influence student feedback.

How do I know that I completed an evaluation?

You may check the status via the portal MyCSUDH.edu | PTE Survey menu item. 

When do instructors get the results?

Results are made available to the instructor at the end of the semester and after final grades have been submitted.

Does anyone other than my instructor look at the evaluations?

Yes. The reports are used by department chairs, deans, evaluation committees and other individuals for business related matters.

Who do I contact for technical assistance?

You may contact Ruby Martinez at rmartinez@csudh.edu in the Office of Faculty Affairs and Development.

FAQs for Instructors

Can I add my own questions to the PTE Survey?

Yes. Instructors can add up to two questions for each course, tailored to the term. Instructors will be notified via email when the Online PTE Optional Form period is open prior to the start of the course. Please refer to the PTE schedule and PTE User Guide on our website.

I forgot to add my optional questions before the deadline. Can you reopen the form so I can add my questions?

Once the Online PTE Optional Questions form has closed, we are unable to reopen it or extend the deadline.

How will I know when the PTE Survey is open?

You will be notified by email. Please refer to the PTE schedule on our website.

Can I monitor the response rates? 

Yes. You will be able to monitor the response rates until the evaluations close. Instructors are emailed the response rates for each course. 

When will evaluations be open?

For 15-week courses the evaluations will be administered four weeks before the last day of classes. For classes that do not fit the 15-week schedule, the PTE survey will be administered two weeks before the last day of classes. Please refer to the PTE schedule on our website.

Can I choose to use a paper evaluation?

No, CSUDH no longer administers paper evaluations.

Why is my evaluation window closing before my last class?

The default evaluation end date is set so evaluations close before the final exam period. This default evaluation end date is based on the course end date as listed in PeopleSoft, and/or the final exam schedule. Evaluations are administered before the final exam period to minimize the likelihood that final grades will influence student feedback. 

My evaluation has closed, but I’d like to receive a higher response rate. Can you reopen the PTE Survey?

No, we are not able to reopen the evaluation once it has closed. Instructors are encouraged to talk with their students on the importance of the PTE process, student participation and feedback.

I co-teach a course. Are instructors evaluated separately? 

Yes. Students will be asked to complete separate evaluations for each instructor as listed in PeopleSoft. 

Can I provide extra credit to students for completing the student evaluation?

The Office of Faculty Affairs and Development strongly recommends not offering extra credit to students for participating in the PTE process. Pursuant to Article 15.17.a. of the CSU/CFA Collective Bargaining Agreement, student evaluations shall be anonymous and only identified by course and/or section at all times. For that reason, providing incentives may risk the anonymous status of the students providing feedback.

Is the instructor required to leave the classroom during the student evaluation period?

It is recommended that when setting aside time in class for students to complete the online PTE survey, instructors should leave the room to help ensure that students feel free to provide authentic responses.

When are the PTE results available?

The evaluation results are available at the end of the semester and after grades have been submitted. The PTE Results Report will show how your students responded to the multiple-choice questions. The reports will also include the student feedback from the open-ended comments. Please refer to the PTE schedule for the term.

If you leave the university and no longer an active CSUDH employee, your credentials are revoked for all CSUDH services including the PTE portal. Instructors are encouraged to keep a copy of the PTE Results Reports for their records.

Can I access my past reports?

Yes. You may access the PTE Results Report for previous semesters by login into the PTE portal or via MyCSUDH.edu. However, you must be an active employee. Instructors are encouraged to keep a copy for their records.

Who has access to view the PTE results?

Tenured department chairs, deans, evaluation committees and other individuals for business related matters. Instructors will only have access to their own evaluations.

Can I print my PTE reports?

Yes. Instructors may print their PTE reports for courses they taught only. We recommend you keep a copy of the reports for your records for inclusion in the RTP evaluation cycle. When ready to view and print, you will need to disable the pop-up blocker.

Who do I contact for questions and technical assistance?

You may contact Ruby Martinez at rmartinez@csudh.edu in the Office of Faculty Affairs and Development.

FAQs for Department Chairs/Unit Heads

Do I have access to view the PTEs as Department Chair?

Yes. But only department chairs or unit heads with tenured status will be granted access to view the PTEs for their faculty members. You may reference the CSU/CFA Collective Bargaining Agreement. We also encourage you to review the Department Chair PTE User Guide on our website.

How do I get PTE access as Department Chair or Unit Head?

The Office of Faculty Affairs and Development will automatically grant PTE access to new and returning department chairs or unit heads. PTE access will only be valid for the duration of the appointment.  

If a change occurs within a term for the following roles (dean, associate dean, department chair, department reviewer), please send an email to rmartinez@csudh.edu. We will update the permissions for users within the PTE portal. 

Can I view the PTEs for the faculty members who are being reviewed under the RTP process?

No. For RTP purposes, candidates for retention, tenure and promotion shall be evaluated via Interfolio. Each RTP committee member/reviewer will be provided access to the candidate Working Personnel Action File (WPAF) via Interfolio. For any questions about the RTP process, please contact Ms. Dianne Vogel.

How can the Department Peer Review Committee Members get access to view the PTEs for the temporary faculty unit employee (Lecturer) under review?

The Department Chair or Unit Head can send an email request to Ms. Ruby Martinez, Office of Faculty Affairs and Development. Once access is granted, the department will be notified via email. However, please allow up to 2-weeks for the request to be processed. Department Peer Review Committee Members are encouraged to review the PTE User Guide for Reviewers on our website.

Can I print the PTEs of a faculty member?

No. Only the faculty member may print their own PTEs.

I need technical PTE assistance.

If you are a faculty, administrator or student having technical issues with the PTE system, please contact the I.T. Help Desk at (310) 243-2500 or submit a request via the I.T. Service portal at https://csudh.service-now.com.

You may also send an e-mail to Ms. Ruby Martinez, Office of Faculty Affairs and Development.